Ashton Parke, El Paso TX

Moving in to these apartments was a nightmare… the manager (at the time) was very unresponsive, would tell me one thing and do another. When we were doing our walkthrough, it was disgusting. There was dead bugs all over the place, they didn’t sweep, mop, or really put any care into it. They took “paint over your problems” way too seriously. There was a command strip that was painted over, it takes 3 seconds of your time to remove it. There was mold growing in the cracks of the shower. The kitchen was falling apart, well, most of the apartment was. Floor boards, door frames, windows, all of it falling apart. They got paint all over the floor as well. This entire disaster was with the previous manager, the new manager seems to care a lot more. I’ve seen the renovated apartments, and they’re very nice compared to what we got.

Besides the initial move in, here’s some pros and cons.

Pros:
-cheap rent
-great location (never heard of any crime, and it’s close to all the shopping centers, and getting anywhere in El Paso is within a 30 minute drive)
-great views of the Franklin Mountains and it’s star
-easy access to Fort Bliss (main post)
-the new manager is easy to talk to, understanding, approachable, and always available
-maintenance is quick to respond to the maintenance requests and will have you set in 24 hours

Cons:
-it’s an Integrity Management property, I’ve never heard anything good come from this company.
-neighbors… we had some neighbors that would smoke right in front of our door, causing the smell of cigarettes to take over the room. And we had a neighbor that would harass us 24/7, knock on our door, run, yell at us, peek into our windows, but the current manager took care of the situation.
-apartment itself is very very small and has minimal in-apartment storage
-swamp cooler instead of refrigerated air conditioning, during those 100°F+ days, the apartment would be no cooler than 80°F and would be humid. It was miserable, we bought a $600 AC unit which helped.
-the property walkways and grass areas were incredibly uneven, which caused lots of puddles to form when it rained, and promoted mosquitos, which are a massive nuisance
-the windows are single pane, as thin as paper, and extremely flimsy. The locks for the windows do not work, I was easily able to break into my apartment when I accidentally locked myself out
-the kitchen is incredibly small, narrow, and has terrible use of space
-the master bedroom closet is decently sized, but the rails and shelves are incredibly warped and feel like they’ll fail at any second

This is easily the worst apartment I’ve ever lived in, but the current manager is turning the property around and making it much better. I will say, if you are looking to move in here, do a very thorough inspection. I trust the new manager will take care of you, but the apartments themselves are pretty mediocre at best.

I have lived here almost 2 years and LOVE the apartment. I decided to leave a review now bc the new apartment manager TINA is awesome. Maintenance is always right on time and no complaints. Location is central and walking distance of entertainment, food, shopping, colleges, and public transportation is right out front. My neighbors haven't been bad and I've had no issues with packages coming up missing or my place broken into. My neighbors are friendly YET mind their business at the same time. Pet and kid friendly. Fireplace, stainless steel appliances, laundry on site, washer and dryer hookup, pool, walk in closet, and carpet or no carpet options. The ONLY complaint I have is the master bedrooms bathroom is a shower ONLY but I have a 2/2 to myself so I can use the other bathrooms bathtub.