Aspire Fertility, San Antonio TX

I cannot say enough great things about Dr. Ursula Balthazar. The infertility journey is very stressful. You have to do a lot of research on where to go and what doctor to use. You can trust Dr. Balthazar and her team to take care of you.
We struggled for 9 years and were very lucky that our one embryo that survived the blast implanted. We are expecting our first baby in March of 2024.
I am going to warn you now that the staff's wonderful service, the nice facility, and the best ultrasound equipment are going to spoil you. Do not expect all of this greatness when you transition over to your OBGYN clinic. I honestly wish I could have stayed with this team for my whole pregnancy!

Really really embarrassing. Uh… definitely don’t recommend using their lab. Just do what you got to do at home and drive 30 minutes to drop off the sample.

I cannot say enough about the care we have received at Aspire Fertility. The doctors, nurses, medical assistants, embryologists, admin, and even finance staff are kind, take the time to answer your questions and care for you as an individual. They knew our names and walked alongside us through many decisions. We knew we were in good hands. I appreciated that I got to see my doctor at every visit and always knew what to expect next. I know we wouldn’t be where we are today (expecting our first baby!) if we hadn’t worked with the wonderful people at Aspire. I would definitely recommend. Thank you!

Thank you so much for your care and guidance during this incredible experience! Dr. Knudtson and Rachel were so wonderful to work with during a stressful time. We received the support and encouragement every step of the way!

We cannot say enough good things about Aspire Fertility in Stone Oak! We came from another fertility clinic after having a terrible and unsuccessful time with the doctor and staff and our experience with Dr. Knudtson and aspire fertility was NIGHT AND DAY different! From our very first appt Dr. Knudtson was very informative, patient and really made us feel comfortable which was not our experience at our last clinic! Her nurse, Rachel, was fantastic as well! She was quick to reply to questions on the portal and really showed how she cared for us and our needs. We were successful on our first try of IVF with Dr. Knudtson and I truly believe it was because of her attention to detail and even bringing the other doctors in the office into my case to make sure the decisions were made with upmost knowledge and confidence. Even the upfront staff was such a joy to work with and we truly felt celebrated on our “graduation” appointment. At Aspire Fertility in Stone Oak, you aren’t just a number to them, you are truly cared for throughout the entire office!

The clinic has been great to work with over the last 19 months. We originally started with Cheryl and Brianna and have transitioned to Dr. Browne and Liz as our nurse to coordinate care and throughout the entire process the staff have been so receptive to every questions, informative in every procedure, and kind. The biggest aspect of this journey was the set back we had on our GC's and through each fall they were uplifting and provided light in times where we had a challenge discovering it. It is with the team at Aspire San Antonio that we are able to make our family dreams come true and would recommend them to every couple looking at surrogacy and/or IVF! We can't say thank you enough!

Last yr I did 3 IUIs with knudtson 2 ended in chemical didn’t feel like I was watch over or monitored correctly fast forward to this year I moved to another clinic come to find out my HSG was abnormal. None of my tests were ever explained to me so 3 IUIS paid for when they knew I had abnormal tests.

We had our initial consultation; Dr. Balthazar's team were welcoming, thorough, friendly and exceeded our expectations.

Dr Knudtson did not inform me of the true requirements for a successful procedure. She performed it three times over the course of four months and said her patients had success with worse circumstances. Her nursing staff is unprofessional: one nurse was telling me I should go to a more rigorous procedure if this did not work in front of other staff and patients, even though I did not ask her; the other nurse caused me to have a breakdown because she refused to provide any guidance when Dr. Knudtson was running 40 minutes late to a procedure (the doctor is always at least 20 minutes late), another member of the staff mixed up my billing. Dr. Knudtson does not care to take steps to understand the patient’s situation and provide guidance to actually achieve positive results for the patient. I accidentally found out about true requirements for my procedure because Dr. Knudtson was out and I asked Dr. Balthazar, who was performing the procedure that day and did not know our results were significantly lower than recommended for this procedure. When I asked Dr. Balthazar why the procedure was performed, she said she could not speak to that. Dr. Knudtson performed and billed me for three procedures that had no chance of success given the requirements for this procedure, giving me false hope every time. Would not recommend to anyone!

This review is for Dr. Balthazar but especially Nurse Michelle. Although I did not use their clinic to conceive, Nurse Michelle has been amazing at answering all my questions promptly, giving me hope, and making me feel at ease as she gives me all my answers quickly. She has an amazing bedside manner and Dr. Balthazar’s team is just great overall!

Dr. Failer is genuine, attentive and easy to talk to. She Explained everything in detail and put my fears at ease.

Dr. Balthazar and her team are literally the best! So welcoming and encouraging she is able to break down the process so you will understand it! Lisa is amazing so responsive when messaging in the app.the whole team is a pleasure to work with!

I was a patient of Aspire for several years and had many failed cycles. Dr. Balthazar was always so helpful with the best best side manner. She never gave up on us and always researched and tried so hard for us. I will always appreciate all she did for us throughout those years. Our nurses were Amy and Lisa which also provided the best care and always made us feel at ease. I just had my baby girl a month ago and it is all due to Dr. Balthazar and her efforts to make our dream came true. If you're looking for a caring team that will do all they can to achieve your dream, I highly recommend Dr. B at Aspire.

No one answers the phones, and on top of that every time i call to make a payment I have to fight the billing office for "other charges" and they always find out its "incorrect". Infertility is exhausting in every sense, so to deal with this on top of this I feel so done with all of it.

Dr. Balthazar and her staff were so amazing! They made this experience smooth and comfortable!

I wish I could comment on the actual service but never got a chance to use them because you can never get anyone on the phone! I've called multiple times to schedule a new patient appointment and was left on hold for 20+ 30+ minutes before finally giving up! I filled out the online email had someone call me and missed the call, immediately tried to call back and again no answer only hold music! Very frustrating. I'll stick with Texas Fertility clinic who answered immediately and was able to book us an appointment quickly

If you can get somebody to answer the phone at that place, it would be a great first start. I’ve been calling for over two weeks now and just cannot get anyone to answer the phone. I’ve been in the office several times before with a friend and they are never that busy to where they can’t just pick up the phone and at least put you on hold.

Dr. Failor, her nurse Erica, and everyone else on the team was absolutely amazing to work with during our entire process. We were successful with our first IVF attempt and this team was so positive and supportive the whole journey. We look forward to working with them again for baby #2:)