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AT&T Store, El Paso TX

Address 10765 Kenworthy St K, El Paso, TX
Phone (915) 613-3291
Hours
Monday10:00am-6:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Sunday11:00am-7:00pm
Website www.att.com/stores/texas/el-paso/198514
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 4.7 13 reviews
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AT&T Store reviews

13
Sort by: date highest rated lowest rated most helpful
Mark
September 02, 2023 7:00 pm

Store rep Jose was very professional and helpful, explained everything we needed even gave us the store specials and discounts we weren't expecting, need more store reps like Jose he deserves a big raise! Thanks again Mark and Rocio Blanton

Hilda
July 07, 2023 7:00 pm

Oscar and Alec are workers who have a great attitude. Great customer service and got the job done asap.

Sean
May 21, 2023 7:00 pm

Victoria was very helpful and welcoming. She was professional and also personable at the same time. Victoria was able to go over and beyond to get me the services I needed. Very thankful for her and her crew that day.

Keith
April 30, 2023 7:00 pm

Victoria and Jesse took care of all my issues sorted everything out and got me all set up. They even called to verify everything was good to go and made sure my service was working

Dillon
April 30, 2023 7:00 pm

Victoria and Jesse were a great deal of help. Victoria answered all my questions and was honest and pleasant to talk to. I was in and out no fuss. The employees know how to solve cell phone problems. 5/5

Alexsis
April 26, 2023 7:00 pm

Jonathan is the best! Me and my spouse brought a IPhone 14 pro max and Jonathan set up both of our phones and helped us with our accessories as well. The customer service here is the best in El Paso.

Reyna
April 24, 2023 7:00 pm

Jonathan at the northeast kenworthy store was awesome. Helped me find what I needed and did not push anything I didn’t need in order to sell me something. While I was waiting for my data to transfer from my old phone I was approached by several team members to make sure I didn’t need anything. Will def be going here in the future

Jonathan
April 17, 2023 7:00 pm

Victoria and Giselle were a great help and very professional! I highly recommend this location! I will definitely be coming back for all of my AT&T needs!

Peter
March 17, 2023 7:00 pm

Save your money and go do business with a company that takes customer service seriously unless you want to pay for something your completely unhappy with manager Julio was unhelpful and rude not to mention service in El Paso with att is unacceptable i was unable to receive my phone back after just three days of trading in my devices ridiculous!

Desmund
March 02, 2023 7:00 pm

Got my new phone and traded in phone. They helped out with while process. Very easy and very quick

Raymond
February 14, 2023 7:00 pm

Very Very Helpful With Our Need to Change Cell Phone Providers. Jonathan Garcia Goes All The Way and Beyond To Make Sure You Leave Satisfied With Great Customer Service.

Alexandra
January 04, 2023 7:00 pm

The rep Patrick was extremely helpful…shout out to Patrick. I hadn't been able to use my phone other than calls for about a week, he figured out the problem with my phone extremely quick and fixed it. Super helpful and friendly. I was anxious about having to go in to get it fixed, so I was extremely happy with how quickly I got in and out.

Roger
January 02, 2023 7:00 pm

Employee Review: Jonathan
Jonathan helped me out with getting home internet and ran into several issues along the way but was patient with me all along the way. Problems took over a week to resolve before i finally received my package for fiber internet. Long story short i didn’t receive the correct connections to install myself so Jonathan got a technician out to my apartment and everything is amazing now. Big thank you to Jonathan and the team for helping me out.

Note: Problems were not caused by employee but instead by an account from the previous tenant at the apartment.

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