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AT&T Store, Red Oak TX

Address 109 East Ovilla Road Suite 100, Red Oak, TX, United States
Phone +1 972-576-3601
Hours
Monday10:00am-6:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Sunday12:00pm-6:00pm
Website www.att.com/stores/texas/red-oak/121950
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 3.7 9 reviews
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AT&T Store reviews

9
Sort by: date highest rated lowest rated most helpful
Collin
October 02, 2023 6:46 am

George the manager, and Francisco the rep were great! Helped me with all of my needs and even got me the best deal. Highly recommend this store in particular if you need to go to do anything with AT&T!

Peachh
August 19, 2023 11:58 am

Great experience coming here. Was greeted by Stephanie. She was patient and so helpful. Took care of my issue so quick. I was happy to leave with my phone working perfectly! Best AT&T I’ve been to in TX.

Matt
July 09, 2023 10:50 am

Great customer service, they helped me with everything I needed. Definitely coming back here.

Barry
April 27, 2023 11:49 am

Was not told my upgrade was a contract or how ever they class it as. I told the young man I do not want to get into a contract. I traded my phone in and though it was special promotion to customers. Not happy. I feel now I see a $6.00 charge monthly for the upgrade!

Michael
April 01, 2023 7:29 am

Wonderful customer service! Ask for Alexander he was very patient and went out of his way to set my new phone up and answer any questions I had. Will definitely keep me as a loyal customer! Thank you so much

William
February 11, 2023 9:44 pm

My phone would revert to emergency use only they replaced sim card with insurance @no charge phone fully functional again

Leo
January 02, 2023 7:48 am

We went to AT&T and had a pleasant experience with the sales person. She seemed very knowledgeable about the process and walked us through getting the phone that was needed. She ensured we were able to save money on having insurance on all our lines as a bundle versus paying insurance for each phone individually. Overall it was a good experience and we were pleased with the service that was provided.

Dina
December 12, 2022 5:50 am

Placed an order online on a Saturday for pick up at this location & got an email Monday they canceled it, w/o calling&checking, because it was a “highly sought after item”

Katie
October 19, 2022 1:00 pm

This store is the worst store I've ever been to for a phone company! AT&T is horrible at customer service, always has been. This store has poor upper management! Cannot express this enough. If you have another alternative use it. For a year and a half we have been paying for 2 phones that were supp to be trade ins. Because of the lack of customer service and the store not handling this on their end we have basically been told multiple times, when we even get a response, that it's going to be fixed and then nothing happens. We have called corporate and they say it's the store that has to fix it. Do not come here if you can help it. And use another provider!

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