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AT&T Store, Austin TX

Address 8300 N FM 620 Bldg K, Ste 400, Austin, TX
Phone (512) 643-0795
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Sunday11:00am-6:00pm
Website www.att.com/stores/texas/austin/115226
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 4.6 9 reviews
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AT&T Store reviews

9
Sort by: date highest rated lowest rated most helpful
hayley
November 28, 2023 7:57 am

Adrian was awesome! Super helpful, patient and I left with everything I needed and all my questions answered!

Pam
November 23, 2023 10:44 pm

Fantastic customer service both times we have been in to the 620 store #pn42.
Young man named Christopher Alvarado helped us and he was great! Very helpful and patient and friendly. Got us all set up. The best customer service! Thank you Christopher.

Hank
November 04, 2023 8:26 am

Great experience, the guys there were really helpful and took the time to get my phone activated. Something they couldn’t do calling customer care.

jason
March 04, 2023 12:25 am

For the past 7-8yrs Ive exclusively bought phones at the Apple Store as I was turned off by the experience in AT&T and mobile phone stores in general. Given the deals now offered on trade-ins I decided to give AT&T another shot. My experience with Adrian was nothing short of amazing. He was helpful instead of pushy, really walked me through the options of upgrading my service, and even installed the protective screen on my daughters new phone. This experience be completely changed my outlook on getting a device AT&T vs the Apple Store. Thanks Adrian!

John
February 27, 2023 10:37 am

Manager took the time to help me understand a few things. I'll use this site again in the future

Christopher
January 21, 2023 10:15 am

Great customer service. I went there twice and I was helped by Marcus and the next time it was his brother and they were both courteous, professional and very helpful making it enjoyable to shop for new phone and services.

Barbara
January 09, 2023 10:45 am

I had to take my phone into AT&T this morning because I had dropped my ph. In sink full of water. John was the guy that helped me and he was great! He’s helped me before. John has an excellent personality. He is always so helpful and knowledgeable and always has an answer! I give this store, and John especially, a 10/rating! Thanks, Barbara D

Abhiman
November 18, 2022 4:07 pm

Adrian, the store manager, is great. He is very knowledgeable, helpful and great at his job. I went into the store for adding a line for the apple smart watch on my account. He was able to complete everything fast as compared to my previous att visits which took an hour. I had specific questions about using the smart watch and he was able to guide and answer the questions very well. He also recommended steps that actually worked when I tried them with apple watch and iphone. It was a great experience and It took a lot less time and effort.

Paige
November 14, 2022 11:35 pm

The employee working today was incredibly unprofessional and rude. Worst experience ever and will never return to this store!

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