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Austin Bank, Palestine TX

Address 2745 TX-256 Loop, Palestine, TX, United States
Phone +1 903-727-0530
Hours
Monday7:30am-4:00pm
Tuesday7:30am-5:00pm
Wednesday7:30am-4:00pm
Thursday7:30am-4:00pm
Friday9:00am-5:00pm
Website www.austinbank.com
Categories Bank
Rating 3.4 7 reviews
Nearest branches
Austin Bank — 210 N Houston St, Bullard, TX
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Austin Bank — 108 E Broadway, Big Sandy, TX, United States
Similar companies nearby
Heritage Land Bank - Palestine Branch — 2209 TX-256 Loop, Palestine, TX

Austin Bank reviews

7
Sort by: date highest rated lowest rated most helpful
Barbara
March 23, 2023 2:20 am

Have to wait for deposits. Other banks are depositing on the correct date. Austin Bank on Federal holidays and weekends make account holders wait til the bank is open the following business day.if it's the 1st on a weekend or a mandated holiday the money gets posted the following business day. Other banks deposit before or on the 1st of each month whether it's on a weekend or a holiday. I've called and spoke to the Austin Bank employee that processes the deposits and she said it will always be the next business day. Making account holders wait til that next Monday or next open business day to have their money deposited into their accounts.obsurd. A great way to lose banking customers

Jason
February 18, 2023 7:54 pm

This bank is bad news for people living paycheck to paycheck. They use transaction resequencing when you are overdrawn so that the largest bills come out first and the smallest last. If you pay your daily expenses with a debit card those will be the ones hit first. Instead of one overdraft for a car payment you may have many for your daily purchases. There are other banks reducing or eliminating NSF fees. Find one that has compassion and consideration for the less fortunate.

Jacob
September 18, 2022 8:14 pm

Had them for years and on Friday, AFTER closing call me and freeze my account and over a dollar charge and wont allow me access to my money over the weekend till monday. They have instacard which allows you to gst a new card by the hour. But notify me after closing forcing me to wait till monday. I have no money to last the weekend or shop for food and gas. Not happy. Thanks Austin bank

Tyler
June 14, 2022 2:35 am

Shiann was great to work with. I looked up reviews before I came in and glad I did. Opened my first business account and will enjoy coming into this branch when I do. Y’all are personal with your customers and that means a lot these days.

Daniel
February 03, 2021 10:31 pm

Great bank. They was the only bank to give me a loan so I could build my house. When I have any problems they will help.

CoTrina
April 28, 2020 11:13 am

The customer service at Austin Bank Palestine is starting to decline significantly!

Update- Customer service is improving drastically! 5 stars

Ronda
January 09, 2020 7:34 pm

I've been a customer of Austin bank for several years now. Great service's and options, excellent customer service.

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