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Austin Body Works

Address 1310 E 6th St, Austin, TX
Phone (512) 472-3522
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.austinbodyworks.com
Categories Auto Body Shop, Auto Repair Shop
Rating 5 21 review
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Austin Body Works reviews

21
Sort by: date highest rated lowest rated most helpful
Toni
July 22, 2023 8:30 pm

Amazing place! STAN is a manager that truly cares about his customers. A rare quality these days. I’d highly recommend this company!

user
July 19, 2023 12:15 pm

Best body shop I’ve ever been to the customer service is amazing throughout all the staff and they got my car done in less then 1 month

michelle
June 27, 2023 1:20 pm

PLEASE COME HERE! Stan is the literal best human being ever. My gas tank door was broken and he fixed it in like 5 seconds. He and his team genuinely care about healing people and cars. I will never go to any other body shop/dealership.

Joci
May 17, 2023 12:44 pm

Great customer service! They have some really great staff working at this establishment. I am happy to have found a repair shop that I trust!

Old
May 06, 2023 8:35 am

Stan, the manager is a great people person. He explained everything to me and honest when he can start a job.

David
April 23, 2023 2:56 pm

100 percent using these guys again. They were able to fit me in on short notice and got the work done in a timely manner. My Land Rover was hit and they ordered parts, fixed it and sent me on my way in the fasted time possible. They communicated the process every step of the way so I knew what to expect and when. Thank you!

Selina
April 21, 2023 2:58 pm

So my parked car was hit twice by Cap Metro buses within a week time frame. I asked for a list of recommended/partnered body shops from the Cap Metro insurance companies handling my claims. Austin Body Works Inc had the most reviews and best reviews of all the shops on the list so I called them first and from there I received nothing but the best service. They were able to get my vehicle in, stayed in communication and it wasn't my first time at a body shop. It was hands down the best experience like this I've had and they also got all the repairs done within two weeks (my past experiences have all taken over a month) and the work looked great. Everyone I interacted with was courteous, friendly and professional. Thank you!

Ronald
February 19, 2023 10:20 am

Best experience I’ve had with a body shop. These guys are friendly, great communicators, and did what they said they would at a fair price. Highly recommend!

user
January 17, 2023 3:54 pm

Came across Austin Body Works from a list of recommended shops from State Farm, and I couldn’t be happier with the service I received. Stan was incredibly friendly, helpful and attentive. The communication throughout the entire process was thorough and the informative. My car was ready on the date they initially estimated, and the work they did is immaculate. I highly recommend this shop to anyone needing body work!

Armaan
January 06, 2023 1:50 pm

The customer service was truly amazing and they did an incredible job on the car. It’s like nothing happened to it. Also in record time. All other quotes were for so much more money and would take 3x the time. Very happy with our experience.

Ryan
December 28, 2022 12:36 am

The folks at Austin Body Works are superb in every way. Courteous, professional, extremely skilled, honest, and well priced. Stan and Ryan are so kind and approachable, and I got a few great laughs from our conversations. Their painter is truly exceptional. My car is apparently hard to color match, but the new bumper they painted was flawless and in fact matched the car better than the original factory bumper paint. Despite being rear ended twice, it now looks better than it did when it rolled off the lot. Thank you!

Abram
December 27, 2022 6:29 am

Phenomenal service and exceptional results. A true gem of a find. Switched from service king and couldn't have been happier. That place was soulless but Stan at ABW told me all about his plan to go on a pie tour in East Texas for Thanksgiving. What a down to earth guy. My Honda Odyssey looked good as new.

Shira
December 23, 2022 3:26 am

I don’t think there are enough words to express my gratitude for Austin Body Works. I was at fault in an accident and the other driver chose this shop to repair his car. I was completely prepared to be taken to the cleaners, but the exact opposite happened. When I spoke to Carrie, she was understanding and extremely helpful in making sure the parts were there prior to the repair so my out of pocket for a rental would be minimal.

When dealing with industries of which I have no knowledge, I am always afraid that I will be taken advantage of. Austin Body Works is ethical, honest, people focused, while still providing an awesome service. From now on, Austin Body Works will be my first and only call for my automotive needs.

Mike
November 24, 2022 2:17 pm

Incredible service. Stellar customer service. Quick turnaround with a flawless job done. I cannot speak highly enough about the service I received at Austin Body Works. My body repair looks as good as the day I bought it. Service was amazing and welcoming every time I walked through the door. Felt like I could trust everything being done. Price was fair and never for one moment felt like they were price gouging me. Again, there was trust of honest work done from start to finish. Really enjoyable. They went so above and beyond as well with vacuuming and cleaning the inside of the car. That was a touch of above and beyond that I was blown away with. I cannot recommend Austin Body Works enough as a business. 5 Stars.

Sarah
October 21, 2022 5:27 pm

I’d give them 10 stars if I could. On not one, but two different occasions, Stan has gone above and beyond to help me out. Recently, I had my mirror ripped off my car as I was on my way out of town driving from Austin to Pittsburgh. I was super frustrated because I hadn’t even made it out of the city before this occurred. Stan was able to fit me in within just hours of the incident, fixed up my mirror and got me on my way. Exceptional customer service and extremely friendly. Highly highly recommend! Thanks again!

Perla
October 03, 2022 5:44 pm

Great customer service. I needed help with my vehicle and Stan went above and beyond to help me when I needed help. I highly recommend this place!

Jayme
September 26, 2022 1:21 am

I have no words to describe how amazing my experience was at Austin Body Works. The rubber ending of my car door as well as my front bumper were pretty loose and popping out. I took my car here thinking I would have to leave it for a week or so to get new pieces- but instead, Stan suggested that his crew take the pieces off and reattach them correctly. I didn’t even know this was possible! In total this service was $40, and it was done in less than 15 minutes. I couldn’t be more ecstatic by the service here, the extremely helpful, efficient, and welcoming staff, and the overall experience. Stan is AMAZING and so is the rest of the crew. Stan even told me that their repairmen are all set up with retirement accounts- you can just tell how well this place is run. So so overjoyed to have found my Austin-go-to! I would give it 6 stars if I could!

Luis
September 23, 2022 4:29 pm

This shop work and customer service is outstanding. I picked them out of a list of recommended shops but decide to go with a local shop and given the excellent reviews I decided to go with them. Their work repairing extensive hail damage was beyond expectations. The car looks like new. Additionally, I very pleased on their personal customer service. I can tell that they bend over backwards to exceed customers expectations. I encourage others to bring their vehicles to Austin Body Works for auto body work and support local businesses.

Kimmi
September 17, 2022 6:44 pm

This place is great! Stan was friendly, caring and honest. They were also the cheapest place for me to get my side mirror replaced. Don’t look any further, this is the best!

Sarah
September 13, 2022 2:09 pm

Austin Body Works is one of the most friendliest and efficient body shops I have ever gone to. I recently got in an accident where my bumper was ripped off, and they helped me every step of the way. They were extremely clear about the timeline and even called me to ensure I knew the updates happening to my car. My car was fixed a week ahead of schedule too! I cannot express how thankful I was for them, their amazing communication, and helpful service. I highly recommend going here if you ever need car help.

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