Austin Discount Mattress
Address | 7208 McNeil Dr #202, Austin, TX, United States | ||||||||||||
Phone | +1 512-279-7777 | ||||||||||||
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Website | www.austinmattress.com | ||||||||||||
Categories | Mattress Store | ||||||||||||
Rating | 4.3 12 reviews | ||||||||||||
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Austin Discount Mattress reviews
12 This place never disappoints! When I first moved to Austin, I bought a Queen mattress from them, in the $200-ish range for the most comfy, most durable 12" pillowtop. Speedy delivery, too!
Well, once again, they've provided the best customer & delivery service. I ordered a King mattress over the phone and was delivered the same day.on a Saturday, too! I'm so happy with my 12" luxury pillowtop and box spring we purchased.
Been purchasing from this company for years and always get a great deal on comfy mattresses. Monica is awesome and will make sure you're satisfied with your purchase. Don't waste your money on the overpriced big box stores, support this small business instead!
Just needed a queen box spring, called and was answered in seconds if there was one in stock. Monica was super friendly and the price was half of what it would have been at mattress firm! HIGHLY recommend!
Thanks again for the great service Monica and Kevin! Monica's expert advice provided me with several options and led me to a mattress that perfectly meets my needs. Kevin was quick and helpful in both delivering and setting up the mattress.
Highly recommend! Monica was so accommodating and went above and beyond for our last minute needs. Not to mention the prices are very fair without lacking quality. 10/10 recommend supporting this local business!
Editing/updating my review: was very happy with my first purchase but only 2 years later, I'm needing a new one. What I thought was being helpful was really them trying to push a poor quality product out the door and then refusing returns or exchanges "due to covid" but not stating that anywhere on the site or paper work. She suggested I buy a topper which is the same price or more for the cost of the mattress. I would have just bought a better quality mattress to begin with (this is less than 24 hours after purchasing). I'm so disappointed with this store. Will never shop here again and I don't suggest anyone else to either unless you plan on throwing a brand new mattress away the day after you buy it.
Update: She agreed to take the mattress back for a $55 fee but we also bought a more expensive mattress in exchange.
10/10! Monica was so amazing and SO helpful. She tied down my box spring for me and made me feel empowered to take it it home and get it set up by myself! She was so kind. Their prices were excellent too, better than anywhere else I looked. Highly recommend you support this family business!
Loved the service, prices are the best in town. The owner and her dogs are the best will be back in the future thank you so much.
I was told on the phone that there was 4 box springs available. When I arrived the same person then told me they won’t arrive until next week. Then claimed she didn’t speak with me. So I confirmed the phone number was in fact the correct phone number.just a waste of my time.
This was the first store we checked out after arriving in Austin, and I am so glad we didn't waste our time anywhere else. After explaining the type of mattress I normally like, Mike directed us perfectly to a quality mattress that was even on sale! Such a deal that the price included both mattress and box spring. Mike was incredibly helpful in tying the bed on the top of our car and answering all of our questions.he knows how to do customer service right! Definitely recommend this shop:)
I’d give this place 4.5 stars if I could. My family & I came to get a king mattress for my Brother. It’s not a huge place, mattress selection isn’t that grand, but like I mentioned it’s not the biggest place. Monica was extremely friendly and down to earth. Loved her bubbly personality. We ended up getting him a king sized mattress for a little over $600. You can’t beat that price! Went there 10/16 before closing and the mattress came the next day. I took off. 5 stars because the mattress came with 2 scuffs, nothing more than a centimeter. However, it did come off with a little stain remover. I highly recommend this place!