Automax Service & Repair, Pflugerville TX

Twice I've come by here. Twice I was treated VERY disrespectfully. The first time I came the repair guys saw me enter, left the garage, came back with food, sat down to eat lunch right in my face and told me to park "over there" and they'd get to me. I left after 15 minutes.
Today, when I came every parking space was full, so I pulled into the first empty garage bay.
A frumpy and clearly pained guy in desperate need of some self-care walked up to me and said, "Who are you and why are you parked in my garage? "
I left. Based on the high-star rating, I have to to assume my treatment is race-related, as I am a black woman with no history with this place. Oh well, it is what it is.

Came at 1 pm for inspection but was told to all technicians went to lunch so need to wait an hour. So I went home. I came again at 5 pm, I was told that inspection can’t be done because the road is wet. I understand we had a rain in the afternoon and some part of the road is still a little wet. But there are dried roads too… So I called another car inspection service and they said they can do inspection without any issues. Well…. I guess you just can’t come to this shop at 1 pm (their lunch hour) even though they open the whole day. And you can’t come after a rain too: (

Great prices. Honest work. Took a little longer than expected, but they did right by me and got my dodge stratus running again.

Super fast service. Everyone smiled. It's Monday! I'm coming back everytime.

Not the first time I've been here, last service was an oil change and the service was the same, awesome. Thank you!

Needed to get my SUV’s thermostat replaced, they provided a great estimate and gotten back in a couple days.staff is friendly and professional, I would, however, recommend for them to give better times for repair completion.

Quick service. We got our car back after inspection in less than 2 hrs

Miguel and his team are quick and efficient. Definitely trust him and his opinion on my vehicles. Inspections and oil changes are fast! He has a very clean waiting area. Very happy customer every single time!