AutoZone Auto Parts, Garland TX

The staff was superb and Adam Visinsonbath was great. He helped me with my windshield wipers and putting on a front light. Then when I was ready to leave my truck locked and he was kind enough to help me unlock it.

AD was amazing. She has great customer service and helped me with my battery. Thank u so much

Standing in line to get a air filter and my god, what a mess.

There are 4 employees here and a long line and it seems like they’re doing the classic “let’s take FOREVER with each customer and maybe they’ll go away/individually I’ll have less work” tactic. Like one employee directed a customer to a self checkout and IS STANDING THERE while there’s 12 people waiting in line.

What is the point of a self checkout?

While a customer is checking out one employee starts the checkout transaction and another employee comes in and makes small talk with the checkout employee and then starts to take over the transaction, wasting even more time.

Another guy is making a purchase and each person buying something is taking like SEVEN minutes on average. To pay and get out. So, so very inefficient.

There should be a self checkout for people that know what they want. One or two helping people pick out what they need and one person at the cash register checking clients out.

The girl with tattoos deserves to be manager! She’s good and nice and makes sure we have what we needed!

Miss AD is the best employee that the west walnut location has she is very helpful and gave us the parts we need when we didn’t have the part number she was determined to find what we needed next time we go we will only shop with miss AD!

Every time I come here! The girl with tattoos always get me right! Helped me with my battery and all:) in a few mins! She deserves to be manager she works hard there

I went in there with a battery terminal issue and 2 guys went above and beyond to help me. The main guy said he’d been working for autozone for 6 years and it definitely shows. Customer service was an A+ I just wish I knew their names

If you are needing help you might wait a while to receive service they are a bit slow on that department other than that most times they'll have your part. I like that they added self checkout

Roxana really helped me out today when I needed fluid for my A/C I had my newborn with me & my phone died, and she was very patient and understanding even with a lot going on on her end. So thankful for her she’s GREAT!

Great customer service, Shout out to Pete, he helped refill my car air conditioner, recommended

Chris is amazing! Went there to get parts that I was advised to get and was about to get the wrong part. Thank God I happend to come in when I did. When I say he saved my car! He saved my car and I have a German car! Ask for Chris when you walk in he's a money saver.

Man I can't thank these guys enough. Jose and Chris lol. I was stranded outside their store. Jose personally came and helped me outside in the cold, not because I was a customer but out of the kindness of his heart. Thank you so much guys 10/10