AutoZone Auto Parts, Amarillo TX

Got battery tested.excellent customer service.wanted to tip the young gentleman but he refused said he would get in trouble.comon let the kids get a tip if offered!

Went in for a specific item, and it wasn't there. Asked employee if they had some in the back. They pulled up on the computer that they had one in stock. They asked if I looked where it normally is. Yep. Not there.

Then they gave me a list of other stores that should have it despite having one in stock. I understand it's Christmas time and everyone wants to be lazy. But when you don't show any effort to even try to look. Yeah. Kinda bad.

I had to wait a little longer than expected but was helped within a reasonable amount of time. Employees seemed to be knowledgeable and professional.

The service I received from Jesse was outstanding! He definitely went above and beyond to help me out. I needed to make a purchase, but I had sleeping babies in the truck. He brought the item out, made sure it fit, and took care of the transaction with speed. I was super impressed.

Justin Armstrong and Jesse H were amazing. Very personable, helpful and kind. They deserve a raise and promotion each! Will always choose Auto Zone because of people like them!

Andrew Jillard the night manager went out of his way to help me. I was traveling south from Colorado to Belton Tx when my alternator went out. I made it to the Autozone and the truck died. It was close to closing time and they did everything possible to help before closing. Had to overnight the part but it was there by 8.30 am. I was able to camp out in my truck until morning and I was able to install the alternator and get back on the road in short order. They even shared pizza with me and my dogs since I couldn’t go anywhere. Great people and great service. Stop in and say hi for me.
Thanks again Andrew.

Went into AutoZone on Coulter on Saturday September 30th. A very nice young man (Justin) helped me.

I purchased replacement bulbs for my blinker on my vehicle. I mentioned, to Justin, that I was going to YouTube how to change out my blinker light on my Toyota Sequoia, he offered to take a look at it.

He not only showed me what needed to be fixed. But he did it for me.

This young man went above and beyond. AutoZone has a customer for life because of Justin.

I tried to give him a tip. However he wouldn’t accept my money.

It is evident that Justin cares about his work and his customers.

Thanks again Justin.

Sincerely - Lucy Richards

Great customer service special thanks to Anthony Saucedo he went beyond helping me and assisting me great job keep up the hard job

So I went into the store around 10: 40ish am today August 13th, I'm honestly shocked. Why are your employees flipping off your managers and arguing with them? He's a short, shoulder length blonde hair, teenager I'm guessing. He was being so disrespectful. That's honestly disgusting.

This is a great Auto Zone. We got the part we needed when other Auto Zone employees tried the same part and said it wouldn't work. Sometimes you have to cross-reference but most employees won't spend the time. But at this store Jesse found the part from another year truck and the part worked perfectly.

Very helpful my head lights went out and couldn't figure out why been traveling from Las Vegas bought a new relay didn't work then they let us get the bolbs with out buying them first and put them in to see if they worked also let us use there tools to fix it and thank goodness it worked just wanted to say thank you to the staff today you guys are wonder people don't know your names but your great

Kim was truly amazing. The absolute best customer service I have ever experienced. She was very helpful and knowledgeable about everything. I can’t thank her enough for her kindness. I wish there was more people in the world like her. Sorry you had to work on the 4th of July but thank you so much. May God bless you as he has me today.

Great store and very helpful staff! Alec D.helped me with vehicle electrical problem. We’re from out of town and he knew we were in a jam. Tested battery, then removed to charge it in store then tested and confirmed bad alternator. He recommended several local nearby shops. Getting fixed now. Thanks Alec and Autozone! Great employees like him give me reason to shop here again.

Felipe came out to my car and helped me fix a headlight problem caused by someone else. He explained to me what he was doing and why and got me on my way quickly and inexpensively. I had been turned down for help by the former business that it turns out caused the problem to begin with. I will be driving to Amarillo from Canyon from now on when I need auto parts.

Very helpful as soon as you walk in the door. They will get you the part you need that day or order it online for you.

Came in to buy a battery, Joseph changed my battery fast and got me on my way alot faster than going to a mechanic. Thank you guys for the speed and quality of service this store always provides

Autozone on coulter doesn’t deserve James. He is the best employee they have. This gentleman just changed my radiator overflow tank in the parking lot just cause he wanted to help. THANK YOU JAMES!