AutoZone Auto Parts, Palestine TX

PROMOTE ISAAC! He is the nicest, most charismatic guy! I want to send a huge thank you to him for taking his time helping me and being patient. He deserves a raise for all his hard work and I can tell he truly enjoys his job and helping others. 10/10 experience.

Was privy to an interaction with Isaac helping out a friend. Total professionalism, and definitely living the pledge! An awesome zoner. He sets the standard.

Very helpful every time I go in and they haven't talked down to me because I'm a woman, like at O'Reilly's.

Never coming here again.i came earlier today looking for a adhesive because my front splashguard is loose from the storm that passed recently.i was taking my time looking for a specific adhesive, arms on my hips, when a employee stands infront of me and stares me down as if im doing something wrong and when i look at him he has the audacity to look away, grab a piece of trash, and walk past me to put it behind a shelf.that was already a issue and i called the employee a “weirdo”, then the manager or whoever can wear a gray autozone shirt, has the audacity to stand directly infront of where i was looking, and stick his hand out to a customer he was helping, without even saying excuse me or whatsoever.i than said loudly “EXCUSE ME” twice and only the customer apologized.i walked out saying ill only go to oreilys and thats what im going to do.im a federal agent, i cant/dont need to steal $35 adhesive glue.i dont know if it’s because im a hispanic or because theyre just incompetent but fix yourselves and i wish it was recorded because the backlash would be brutal.fix yourselves autzone.you lost a customer thats spent $1000+ at just that one location.

Never have had the help at an Autozone like I did at this one. Outstanding service, personal attention, and smiles on their faces.

Absolutely wonderful.

Nice folks. They did not have what I needed but were helpful in navigating me on the way for a solution.

I ordered a tail light cover and it came in quickly. Got immediate assistance from Brandon Brooks, who came outside directly and installed it without hesitation within 10 minutes! Seems knowledgable. I went back 6 days later and Mr. Ken Larsen promptly came out and put the other cover on! I can always trust these guys at Palestine Autozone

Finding someone e who has knowledge about camshafts is hard in a parts store in today's market, they where awesome to work with.

The guy who checked me out was extremely knowledgeable and polite. He helped me out with timely insight and spot on suggestions that really helped me out.

Omar is AWESOME! He needs a raise great person to work with he is very good at his job and truly cares about the customers. He is the reason I will always go back to Palestine auto zone!

Lately they been falling short in service. We went to get oil for our truck and a tall young guy kept telling us that we only need 4qts. And it carries 10qts. Then to just unscrew my battery the same kid want to send me to and auto shop to get u screwed thankful one of they other guys helped me out and did it for me. We went again today and a guy wanted to change his front light bulb and the same kid told the guy to go to Toyota to get it change. Auto zone is going to loose customer if this keeps happening.

I cannot tell you how many times the awesome staff at autozone have helped me out! To them, I am more than a sale. They're always so quick to help me find what I need!
I hit a deer in 2021 and needed to replace my headlight. As a strong independent woman, I was dead set on doing it myself. At least I was until I found out headlights were 6 months back ordered through the wholesaler. Ken, the commercial salesman, stepped up to the plate and found me the perfect headlight AND made sure I got clips to pin my bumper back up "just in case! "
On another unfortunate occasion, my daughter busted out my back windshield (that's a story for another day) the amazing staff made sure I knew how to safely vaccum out all the glass then helped me put in a temporary window while I called the shop they recommended! (They saved me about $200 and 2 weeks wait time btw)!
They never judge me based on my shenanigans and more often than not, I go into the shop an emotional wreck and leave laughing and confident in my ability to fix what ever hole I've dug myself into.
Thank you to everyone at the Autozone!
You are all truly the best!

They are awesome guys! Omar and Ken are the best! They get me parts in a timely manner! Thank y'all for everything!

Thx Matt! You're the best!

The store is very well stocked, I found everything I needed.
The staff are very friendly and helpful.
Found what i was looking for!

Love these guys! There’s so many good employees at this location, Ken, Omar, Matt, Steve, love them! I never have an issue finding parts with them and they do their best to help me and my shop out constantly.