AutoZone Auto Parts, New Braunfels TX
| Address | 1715 Oak Sprawl, New Braunfels, TX, United States | ||||||||||||||
| Phone | +1 830-387-7800 | ||||||||||||||
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| Website | www.autozone.com/locations/tx/new-braunfels/1715-oak-sprawl.html | ||||||||||||||
| Categories | Auto Parts Store, Car Accessories Store, Car Battery Store, Tool Rental Service | ||||||||||||||
| Rating | 5 1 review | ||||||||||||||
Nearest branches AutoZone Auto Parts — 602 S Walnut Ave, New Braunfels, TX AutoZone Auto Parts — 863 FM1103, Cibolo, TX AutoZone Auto Parts — 6563 Farm-To-Market Rd 78, San Antonio, TX, United States AutoZone Auto Parts — 14810 Blanco Rd, San Antonio, TX |
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AutoZone Auto Parts reviews
1 I want to shout out Joey who works here.
My car started smoking on the highway and I limped into this Auto Zone hoping and praying it was a small fix that I could just do in their parking lot.
When I lifted the hood and smoke came out Joey rushed out to ask if everything was okay.
Alongside my 3 year old he ran the codes, noticed my coolant levels were extremely low, helped me find the right coolant and fill it up, then we tested the car again. It was still wonky and was clear that I'd need to not drive it.
As I figured out the logistics and my son ran havoc around the store Joey was super nice, and asked what brought me into town. He found out that I was visiting my mom up the road and said that if I didn't have a ride sorted out he could give me a ride with my son when he was off work that night.
The whole ordeal was probably 1.5 hours of stress from me and calm professionalism from Joey. I've never had a retail employee offer a ride home - it's just so far above and beyond what I expect from the role.
Regardless, I'm so impressed by Joey and how helpful he was to me at my time of need.
Thank you thank you thank you.
And Joey, if you are reading this, my son says hi!