AutoZone Auto Parts, Flower Mound TX

Came in tonight at 6: 30 to have my battery checked. Needed a new battery, seemed pretty straight forward. Nope. Lots of problems with the ground cable but Logan and Jacob kept on working to get this cable loose (replacement not in stock).
I am really impressed with the service I received tonight - it's almost 7 and they haven't kicked.me out yet!
Highly recommed!

Employee Juan C.was very helpful and knowledgeable in replacing my battery while offering information on the best option! Overall great customer service.

Excellent customer service from all employees. But Adrian the manager really goes out of his way to help. They're the reason I go back.

Martin Quioneone went above and beyond the call of duty! I gave barely the info and he was able to make sense out of it! I recommend him to all friends and family

I've been to this location a few times now. The store is always so clean and the staff is always helpful!

Super secret advice.
Buy your brake pads and rotors here.
They have a life time guarantee.
When brake need re placing.
Bring them back get a new pair. Thank me later. Even if you car is in a shop. And you $$$$$

You're welcome

Just went in for a Jet Ski battery. Connor went out and looked in my Jet Ski to get the part#. Sold me a battery and installed it. He saved my lower back from a lot of pain. Give that kid a raise!

Why wouldn't Mike accept the used motor oil? I've bought plenty of new oil here.

Jeff was amazing! I stopped in with a headlight problem and he fixed it right up for me and was so kind about it!

Jeff helped me so much and was so kind! Really appreciate his professionalism and customer service.

A HUGE SHOUT-OUT to Devin for being a great, courteous young man! I had trouble putting in and switching to LED headlights in my Subaru Outback. He came out, without hesitation, put them in in about a minute! Thank you so much for being the young man you are! I really appreciated the help you offered and gave without any hestitation! 's to Devin!

Just wanted to give a compliment to one of your employees Adrian at the Flower Mound location. I could not locate the type of windshield wipers needed in my owners manual and he looked it up and also installed them as well. I really appreciated him offering instead of me googling how to. Thank you Adrian for your customer service. You are appreciated.

Best Auto Zone I have been to in DFW. Clean store, plenty of parts available and very knowledgeable staff.

Customer service w Jeff H was above + beyond w attention to my daughter safety*thank you Jeff! Christa+ her momma

I purchased two $250 batteries for my Ford diesel truck and both did not make it to the end of the 36 month warranty. I went in to have them replaced and their system only showed that I purchased a single battery. The way it was input into their system the lady checking me out acknowledged that it was probably a typo when putting them in the system because both batteries I have in my truck are exactly the same age and model. The long and short of it is keep your receipts because their recordkeeping is terrible and it cost me $250 to replace the second battery. The more frustrating/telling part if this story is that they know it too and would not replace both batteries.

Had battery checked and confirmed bad. Staff was kind enough to swap it out. Second battery I've bought recently for 2 different cars.