AutoZone Auto Parts, Fort Worth TX

Great customer service, guy installed new battery for me and did it quick. Very nice! Thank you!

Stopped by to get my battery checked. Landon was a sweetheart and very knowledgeable and efficient!

BiG thanks to Justin and Prince.
Made my unexpected bad day, better and saved me from turning into a lobster with this crazy heat. They were so nice, helpful and took care of me got me going within minutes.

Excellent service! Justin was extremely helpful with my car battery purchase and did an outstanding job at replacing my old battery. Thank you so much!

They were so helpful and kind. I'm a door dasher and my battery died at an apartment complex in 100 degree weather. I Ubered there and they sold me the battery and tools I needed. They also had a nice bathroom and let me sit on a folding chair and charge my phone bc it was dead. 100 stars!

The service this people give you its unbelievable. The manager David was super helpful and made sure he covered all angles to get me rolling.

Justin Wise was amazing. Helped me find everything I needed and made sure that I was taken care of.

This AutoZone location is the ultimate very best! I have been using AutoZone for years but this was the first time at this location. David helped me find and buy a new battery, battery bracket, battery cleaning kit and washer fluid. I didn’t have the tools to replace it on site. David not only supplied me with free tools but did all the work replacing my battery for me. All I had to do was pre clean it. I highly recommend AutoZone, David and this location!

I brought my Ford to AutoZone one evening after work hoping to get the bulbs of my low beams changed. It was a getting late and I was very concerned about driving without lights. I called before and a rep told me that they can change bulbs as long as they do not have to remove the bumper to access them. When I brought the car to the store, Prescilla, an absolutely amazing and knowledgeable representative of AutoZone, reiterated the same. Nevertheless, she graciously went under the hood and pressed on, in spite of some difficulty accessing the bulbs due to their awkward location. She might have just as easily stated that they could not do the job and send me packing. I am very grateful that she persisted until the job was perfectly done. She also volunteered some expert advice in the process; get more advanced and brighter bulbs, apply bulb grease, don’t handle the bulbs with your bare hands, get the lenses deoxidized etc. Prescilla has elevated AutoZone in the mind of this satisfied customer. Way to go! Thanks again.

Priscilla and Justin went above and beyond for me tonight. I can’t say enough about how kind and professional they both were. They worked so well together and made sure I was taken care of. Priscilla gave me advice on what to do once my car was fixed. Autozone make sure you keep these 2 employees on your team, you’re lucky to have them! Thanks again to the team. I appreciate y’all more than you know!

Worst customer service, tired staff, rude lady manager. Walked out without buying because of her attitude. I will never go back there.

I HAVE to give the workers at this location 5 STARS! Todd and David provided exceptional customer service during my visit! I actually had to go there TWICE in one day! Todd helped me the first time with changing the battery in my car remote. He did it without hesitation with his handy tool kit LOL! I came back a couple of hours later and was helped by David who changed my brake lights on both sides. He even told me the light bulb lube he used that I could use it on the bulbs in my house! I appreciated him for telling me that because I was headed home to change 4 bulbs before I learned my brake lights were out! I appreciate it both gentlemen being so kind and helping me out the way they did! Thanks so much!

I went in recently with a dead battery (car had been jumped) and asked for a new battery - a specific one. Looked on the wall to see if it was in stock before I got in line. Got in line to purchase and man said they don’t have in stock and tried to sell me more expensive one. Purchased battery and asked for him to please drop it for me (said he would after he helped customers A-Z). I waited 30 minutes for him. The man was rude from the beginning. I always go to O’Reilly’s but had to go here this time. O’Reillys is a bunch of great people and I will appreciate them even more after this!