Bacon Auto Country Inc., Jacksonville TX

If you're a young woman, the old men may flirt with you. They can do inspections without an appointment. If you have a real problem with your car, don't try to guess what it is. Just tell them there's a noise and let them figure it out. They were not able to fix my car, but they did help me with inspection.

I returned to this service department 2/26/18. I asked for an inspection and the man behind the desk told me they can't do inspections in the rain. This didn't make sense to me, but I then asked if they could check if I needed an oil change. I expected him to actually check my car. Instead, he sat behind the desk on his computer, clicked around and told me I was last there in April. He said my mileage was 27,000 then and since I told him it was 35,000 now someone must have changed it since. He assumed I didn't know when my own car was serviced, and that I didn't know what I was talking about. I am very insulted and will not return to this dealership for car service.

11/7/23 unfortunately had to return here for service since other shop in town didn’t understand I wanted them to identify why my engine light was on and also service the vehicle. Was quoted $200 for the service and ended up paying $290+ for labor. The part itself was $50. I sure hope the mechanics saw that money.

Just bought a used truck from them literally less than 8hrs while i was at work they jim vargas worked his magic and got me a 0 down payment colorado z71 literally 30mins or less of paperwork and i was on the road awesome and quick experience

Would give 0 stars if I could. They made a key for me that didn’t work to my vehicle and still charged me. I will Be taking them to small claims court. Mike the manger has such a nasty attitude. He def does not have any problem solving skills he is very rude.

The service here is outstanding. Only one minor complaint however, and that is they get grease on my wheels every time they rotate the tires. Seriously? I had just washed everything!

Paul Laney never disappoints! Thanks Paul for all that you do for your customers. This post-pandemic car-buying experience is “different” to say the least. Paul is old school and was very effective in explaining the buying experience of today and he explained the process from beginning to the end. You will not be disappointed by allowing him to find your next purchase.

I drove from Dallas to purchase a new vehicle at their Jacksonville location. Dealing with Paul Laney was such a breath of fresh air compared to my local dealership experiences. He made the process so easy and even mostly working with me over the phone. I can confidently recommend purchasing a new vehicle here.

Great dealership. People a pleasure to work with. We were there to get my 16 yr old son his first car. Good selection.

Picked up my GMC Terrain on Tuesday and have to give kudos and high fives to everyone at Bacon, especially my salesperson, Jimi Vargas. He showed great patience walking me through all the new fangled technology on my vehicle. Will refer everyone I know to this great dealership.

Great customer service! Made an appt, told I needed to drop the car, ordered part, and had it fixed right when they said they would! And kept me in the loop the whole time! Will definitely come here instead of going to Tyler!

Bought my cars here for over 30 years and about to purchase another! Treated like family! Ask for Paul Laney!

You made the car buying process a breeze. The process was honest and transparent. No pressure! My salesperson was extremely helpful and friendly. Financing was great. Although I live about 150 miles from Bacon, I will return for my next purchase. Thank you!

Little late doing this, review. I was coming to work & got a nail in my back right tire. Made it to Bacon in Jacksonville & the Service Department fixed my flat & got me on the road again. Wonderful customer service & good bunch of gentleman doing their jobs.

We could not have asked for a better group of people or salespersons like Bo Walker. Precise, honest, and friendly as well as helpful for our needs. Thank you to all of you at Bacon Chevrolet, Frankston, Texas.

Mr.and Mrs. Harry Lawing

Family owned and really great people. Service department works really hard to serve it's customers.