Bank of America (with Drive-thru ATM), Bee Cave TX

Every single time my employees go in to make deposits, Sergio the bank teller, tells them how unfortunate it is that we make him do this in the middle of the day.

It's really sad to see someone working in customer service who makes my team feel bad for literally just following protocol.

I'd like for the comments to stop and for Sergio, or any other bank teller assisting To just do what we need and we will be out of your hair.

No drive throughs now. Have to MAKE AN APPOINTMENT to wire funds. They don’t check their mail.

BOA is obviously planning to close actual banks.

Amazing staff. So kind, helpful and courteous. Christina and Tyler were so professional. Happy to bank here!

Bank of America in Bee Cave 12400 W Hwy 71 is the best! They are always willing to help out and are extremely welcoming. Bridget Brightwell is professional and very knowledgable of ALL things banking. Friendly, helpful, personable and amazing. Every bank should have a Bridget Brightwell.

This week I took my son to the Bee Cave branch to open his first checking account. I had forgotten to make an appointment, but we were still taken into an office right away. Pam did a great job setting up the account. Antonio also assisted and they were both incredibly friendly and helpful. I have been to this branch about 5 times and have always had quick, friendly service.

The WORST bank ever! Every visit to this branch ends up an hour wait just for something simple, like depositing a dang check. They always have ONE EMPLOYEE working as a teller no matter how long you've been standing there. You'd think they'd hire more than one person to do this sort of job, right? Also, there is no drive-thru!

It has been 40 years since I opened an account in Bank of America at Houston, and I have always felt that it is smooth and convenient. However, I have rarely entered the bank in recent years. Today I went to this bank wondering to apply for many affairs, and it was handled by the financial center manager Christina Clynes. I and my wife together asked for debit card regeneration, apply for credit supplementary cards, print new checkbooks, and withdraw cash of various currencies, although our English is not smooth, the manager is very patient and responsible to answer all questions in detail throughout the process, ensuring customers The security of our account is guaranteed, and we are very touched by her professionalism. Bank of America's excellent service to customers makes me proud of owning their accounts so far. I write this to express our high respect for the hard service will of these wonderful employees!

Utterly miserable service today. Save yourself the headache and head over to the Lakeway branch.

Walked into this branch today to ask about putting a stop on checks for an existing account.quickly sat with ms.clynes, who explained options and helped me set account alerts to avoid a stop check fee.greatly appreciate her efficiency and assistance!