Bath & Body Works, Pearland TX

We want a nice new candle not something someone has been playing around in. Just by the looks of the candle it should have been free so disappointed in you guys.

Every single time I come to this location they never have what I am looking for. I love the products so I guess I'll be buying online

This was one of the greatest locations I've been to! Huge selection! Beautiful store and friendly staff! Would definitely recommend to anyone ️️️

July 4th to July 11th, 2021. BATH and BODY WORKS has a 75% off sale right now. One wick candles are 2 for $20 and 5 for $24 on selected wallflower fragrances for the home.

Super nice store and friendly employees. The store manager organizes everything neatly and it is really easy to locate the items that I need. Parking space is relatively empty and the store is very clean. Always smell good. Highly recommended this place for anyone that has high shopping expectations.

Every well organized, the staff are very friendly and quick to help if there are any questions.

I love this place. I'm so happy that you can order online and pick up in the store, because the price of shipping is ridiculous!

None of the workers agreed on anything one would say one thing and the others would say something else. They definitely need to teach their workers better manners too. They were all wayy too pushy on fragances i didnt even want. They had a good scent selection but horrible employees.

I feel so bad because I had my daughter drive me here this morning at 4: 30 (an hour drive) because one of the workers told me on yesterday they would have candles this morning and opening at 5. However it never opened and there were no signs or anyone there to say they were not opening nor if they were out of stock. I was intending on getting candles and other items. We stayed there until 5: 30 left for about 15 minutes and came back and the store was still closed. I really hate the communication between stored and customers were better especially when there’s and anticipated sale going on. We were the first car there and by the time we left there were about 8 cars. Absolutely disappointed.

I arrived at 6: 45 PM website showed store open until 7pm, the doors were locked there was at least 5 employees inside the store.
There was 8 ladies including myself trying to get their attention and we were totally ignored.
We tried knocking and still no response.
I understand they were probably super busy but don’t ignore your customers, not my fault.we just wanted candles.

The employees were very nice, very helpful, very organized and most of all it was plenty of candle scents to choose from

Well during holidays you can give up on getting inside unless you have 2 plus hours to wait in line

I was there this morning at 4: 30 (because she was told yesterday they would open at 5am) however they never opened. I stayed out there until 5: 30 and it was still closed. I tried calling however nobody answered. I was the first car there but by the time I left there were a total of 6 cars. I drove an hour to get there and anticipated on getting the candles along with some other items. I really wish the customers were giving the correct times to avoid things like this. Especially with covid, it being cold & it being so early in the morning (dark).

Lost my business forever tonight when you singled me out to reject coupons from. I saw two other customers use the same two coupons I tried using, but only I was faced with denial. No effort to make it right. No manager called. Just aloof nonchalance. Shameful customer service failure. Hope it was worth it!

Good morning place is closed. 5am no one is here. One customer came @4: 30am.
I arrived at 5: 08 am
Yesterday employees said they were gonna open at 5am. No email sent.
No sign on door.
Bad customer service only because they failed to tell us one way or the other.