Baylor Scott & White Clinic - Gatesville

New to the area, I was easily able to make an appointment online and found several openings within a few days' time. Staff were friendly, and though the clinic looked busy, I was a tally taken back early. I had a checkup and labs done all in the same day with no waiting. The doctors and nurses were skilled and efficient, but took plenty of time to talk with me and listen to my concerns. Quality care.

This used to be one of the best places to go in town for the dr. They do not respond to messages you send to them on your mychart, they don't want to send you referrals unless you make another appointment with them just to pay them more money. It took them over a week and then having me call them just to find out whats going on just for them to say, "oh I will mark it as a priority. " Then just say i have to make an appointment. They have called me a bad parent because my child doesn't want to go there, and have his appointment with them (apparently a good parent would force their child into somewhere there didn't feel comfortable with drs they didn't want to be around) Stay far away from this clinic

I have been with BS&W over 4 years and all my Dr's are in Temple which is a 50 mile drive one way. I contacted the Gatesville clinic and asked if I could change my PCP to them and it was done quickly and without issues. The lab techs are amazing.never even felt the stick. Nurses are friendly and very attentive. My PCP is wonderful (Dr. Pritchard). I loved my PCP in Temple, but being able to get care closer to home is something I really needed and appreciate the Clinic and Staff for making it happen.

Don't waste your time trying to get an appointment even when you do they constantly reschedule or run an hour behind