Bayou City Smiles, Houston TX

Tu, the Hygienist was amazing. He took the time to educate me on oral hygiene. My teeth felt super clean afterwards. Dr. Peoples was great as well. Very friendly, professional staff. My new favorite dental office. I 100% recommend!:)

Love Dr. DeGuzman and I’ve gone here for 8 years give or take (even after moving away from the area). However, post-Covid-19 quarantine, I showed up for my cleaning appointment and I was informed that I was going to be charged $15 extra for office PPE (personal protection equipment). I can only assume this means equipment for them and additional cleaning precautions. If this is the new policy I suggest the office send out a notice along with the other texts and emails reminders they send out. I was told if I didn’t agree, and I did vocalize my discontent with this fee, I could cancel my appointment. Although I didn’t agree, considering I had already driven 25 miles for my appointment I went along with it.

I don’t know how many people the office sees on an average day but using simple math 20-30 people per day at $15 per person that’s $300-450 a day for office cleaning and staff protection gear. That’s sounds excessive, and I highly doubt it costs that much each day to supply gear and clean. I also had to sign a waiver acknowledging I could be exposed to and contract the virus during my visit. I would normally understand this waiver given the times; however, given the cost the clients are paying this seems to negate any confidence I have about entering in a clean, sterile, and safe environment. Just to be clear, I do believe the office was clean and safe, I'm simply pointing out the oxymoron of this extra fee and the legal waiver is creating.

Moral of the story, I think it's time for me to find a new office.

Update: After this post and likely other client complaints, I did receive an email from the office that the PPE fee has changed from $15 to $5 and that would be receiving a refund for the difference.

I have been using Dr DeGuzman for over 8 years and he and the staff are always top notch. They have taken all the precautions to keep everyone safe while doing a superb job.

Kate is amazing! This is the first time my teeth do not hurt AFTER a cleaning. Kate has these magic hands that clean throughly and yet softly. Definitely recommending the team @ bayou city smiles to everyone.

Dr. Marcus de Guzman is the best dentist. He demonstrates compassion and professionalism. He takes his time to explain everything and always ensures that I am comfortable. I no longer require sedatives or anxiolytics for my dentophobia. He is that good.

Highly recommend! All of the employees here are very kind and helpful. The office is located in a great area and the inside decor has a great look. Very clean!

Dr. Marcus de Guzman is wonderful - definitely the best dentist I’ve been to. He really takes the time to explain if you have any questions or concerns. He’s patient, kind and professional.

Kate is lovely - she’s got great bedside manner and is just a super friendly person

First tooth extraction.
I was scared but Marcus explained the procedure step by step and I was amazed & suprised. The next day I woke up with NO PAIN. WOW
If you are looking for a dentist in the Houston area I strongly suggest you try Bayou City Smiles. The staff is friendly and all the dentist are highly skilled. They really help you to put your mind at ease and that's helpful if you are a big chicken about going to the dentist like me.

Bayou City Smiles is a special place. Truly.

Dr. Corral is an amazing dentist and a special human being. She has a wonderful bedside manner and really knows her stuff. I'm not an easy patient and I'd probably some say I am one of her worst just because I am so scared of the dentist and my teeth are hyper sensitive. However, she and her staff - Alyssa and Deborah especially - have such a pleasant, welcoming, and warm attitude about them that puts me at ease. Dr. Corral walks you through everything that she is doing on your teeth while she is doing it. Those crazy scary drilling sounds you here that makes you think you are going to die? She explains what it's doing and is constantly checking on you. Afraid of tooth sensitivity to certain procedures? She makes sure you are completely comfortable and numb before touching your teeth.

I have had a few emergencies that I needed to go in for, especially after chipping veneers and tooth sensitivity, and Dr. Corral, like the amazing dentist she is, immediately fixed the problem (and took me in last minute!). Her staff, when I have come in completely freaking out because I have an international flight the next day and my chipped veneer is causing me so much pain, is so caring and somehow fits me into Dr. Corral's busy schedule.

I found Dr. Corral through my wife who knew I was putting off going to the dentist solely because I was so scared. She came home and told me that Dr. Corral is amazing and really takes her time to make her patients feel comfortable. My wife, who I hate to admit, is almost always right and she couldn't be more on point with her review and glowing recommendation of Dr. Corral.

She has a patient in me for life. I feel at ease going to her office. She is a true professional and her entire team is really great. Super nice people who know what they are doing. Their pricing is extremely reasonable and I have never had an issue there.

I could not recommend Dr. Corral, Alyssa, Deborah, and her entire team of lovely people any more than I could. Sometimes words don't do a review justice so you'll just have to check them out for yourself. You won't regret it!

My husband and I have been going to BCS for a few years now and we've been to a lot of dentists over the years, and BCS is the best so far. My husband has had two crowns made IN OFFICE while he underwent a root-canal, allowing him to complete the whole process in ONE visit. They always provide exceptional service and care and are happy to discuss and address everything from minor cosmetic dentistry to root canals. All of the hygienists are nice and professional and Dr. Guzman and Dr. Corral are top notch. Finally, and most importantly, the offices, exam areas and equipment are all very clean and the chairs are super comfortable. Highly recommend using them!

The service is always amazing and Dr. Marcus de Guzman truly cares about his patients and does excellent work; and Kate is awesome, I have braces and she always does a great job with my cleaning.

Knowledgeable, kind and attentive care! They are always on time, very professional and informative plus very nice! The best dentist I have ever had!

Dr. Guzman is exactly the type of dentist you want: clean, observant, and pays attention to detail!

Dr. De Guzman is the best; down to earth and very professional. The staff are wonderful and make my visit in/out quick and easy. Thank you!

I would highly recommend this office. I got a morning cleaning appointment and was out within the hour. This is the place to go for efficiency.

Amazing team at Bayou City Smile. Always keep long me inform and updated with my dental needs. Without a doubt, my smile will not be this pretty if it wasn’t for them

I’ve been a patient of Bayou City Smiles and Dr. Guzman since May of 2010 and couldn’t see myself going anyplace else. Nine years later they aren’t just my dentist, they are truly family with every bi-annual appointment becoming an exciting reunion to catching up. The staff has grown and others have moved on over the years; however, the kind, friendly, and professional atmosphere have remained consistent. The staff and the Dr.have been-instrumental in ensuring I reach my oral health goals either through referrals or treatment plans. Speaking of referrals, Dr. Guzman himself has gone the extra mile to ensure as his patient; I receive the same level of friendliness and professionalism I would expect from his own office

I have been coming to Bayou City Smiles for the better part of almost 10 years. I had not had regular dental care before that for almost 20 years. I was ashamed and afraid to go to the dentist after all that time. I am SO glad a colleague encouraged me to see Dr DeGuzman and his incredible hygienists! No shame, total support, incredible care! Very clear about what needed to be done, why, when, any options, and how much insurance will cover etc. Always warm and positive, and really excellent care. I have referred many friends who are now regulars too. My mouth has been totally rehabilitated - and this makes me feel both healthy and really good about myself. I have years of experience to say: I cannot imagine a better dental experience. I am so blessed to have found Bayou City Smiles.

Great practice. Have been going here for years. Always up on latest technology and excellent chair side manner.

As always, wonderful, friendly service. I had a new hygienist this time as my former one is off on an amazing adventure with her husband. Gentle care/service. Love this place!

The best dentist office ive been to excellent service. Chelsey the hygenist did a deep cleaning no pain great job. Dr. Cynthia Corral did my exam very thorough great beside manner explained everything and i didnt feel she was trying to push anything on me. I look forward to my next visit. Also awesome staff!