Bee Maids, Houston TX

Been using bee maids for a few years. Overall it was a good experience until they used the wrong steal wool on my $5k shower glass.

Bee maids has been the ONLY one cleaning that glass since it was installed just a few moths back. There was ABSOLUTELY no need to use any abrasives on the glass.

Jorge (owner) came by and lectured me that his employees did not do this. Can you imagine paying someone every month to clean your glass because you're too lazy to touch it and they mess it up so badly? And then blame you after looking at it for 2 minutes, can you imagine my anger?

Somehow jorge says I magically must have done it myself (never ever cleaned the glass.
. Isnt that what i pay maids for, duh). What a horrible experience.

Then jorge takes from my house, without my permission, wool that was given to me by the maid that used it. He removed evidence from my home without my express permission (hey Jorge thats called burglary in Texas, but we will discuss that once this civil matter is settled).

Just filed a claim with my homeowners insurance, zero help from company. Beware they say they have insurance but here I am having to file on my insurance.

(Edited after their reply to show you how little they listen to their customers. Bee Maids reply obviously shows the lack of LISTENING to the customer and weighing all the evidence.

They even charged me for the cleaning after costing me thousands. Just sad, No Moral Compass at all).

This business is very professional and their service is unmatched! I hardly have time to clean my house fully and they just do a great job!

I seriously love these awesome professionals! Thank you so much for what you do! Elizabeth B≤ Yureimy M, Jessy P.are amazing!

I needed someone to come clean my apartment last minute before traveling and I must say Bee Maids did more than get the job done! They made sure to get every single detail! By the time they were finished, my house looked gorgeous! Will definitely use them regularly, services were reasonably priced, and they were finished on time. Thank you again Bee maids, I am overjoyed?

Just had a deep clean and will be doing a regular clean with Bee Maids. They were fabulous and did an awesome job. I’m so glad I made the choice to do this. It takes a lot of stress off of me. I highly recommend them, the ladies were professional and efficient and were great with my dogs!

Worst experience ever! I would not recommend this company at all. They were (1) day late due to an emergency which is understandable.
Charged nearly double the agreed pricing. Bathrooms toilets, mirrors, sinks and all light fixtures all still very dirty with most never touched. They did not clean but half of the refrigerator. They did offer to come back (3) days after my party to clean the refrigerator and wash the dishes which my neighbor already washed.

I definitely understand about emergencies that is not the part that concerned me. I would not have written a review at all if you treated me fairly. Charging me nearly double with all of these issues was my primary concern. They notified me that $25 would be deducted for the day late arrival which they did not deduct.

We have a Ring doorbell which shows that the cleaning crew arrived to our house at 8: 25 AM and left at 11: 59 PM. The original estimate was 225.00 for the 8 hours of service based on the fact that only (2) of the (4) bedrooms were to be cleaned. The charge for the extra 40 minutes when the crew did not even stay the original expected amount of time.was absolutely wrong. Plus, the extra charge for the refrigerator which was not cleaned. The pull out drawer is part of the refrigerator and not the freezer.

I was a Bee Maids customer for about 2 years. After selling my house and moving to Dallas, I thought the least I could do was to express my gratitude with a public review. Their service was always excellent, their attention to detail was second to none. They were always very helpful when I needed special request such as letting my 2 fur babies in after the home was cleaned. They even sent me a list of cleaning services they trust, so I can keep my new house clean. They are simply the best. Thank you, thank you thank you!

I used them 3 times including on my move out. They left it clean as a whistle every time. Great job each time. I tipped them each time as a big thanks.

This was my first time trying Bee Maids, and I am so impressed! This is the best housecleaning I’ve ever received! The cleaning crew worked hard and left our home so beautifully clean. The staff is very friendly, and the customer service is outstanding. We are so happy to have found Bee Maids after being disappointed by other cleaning services. We look forward to a clean home with them for years to come!

Bee Maids is the one to count upon. Professional, courteous, on time service with a smile. I’d highly recommend them.

Kitchen and Bathroom looks good. But they haven't touched the windows or doors. Even they haven't dusted the glass windows or doors.