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Benchmark Mortgage, Lubbock TX

Address 12419 Quaker Ave, Lubbock, TX, United States
Phone +1 806-300-8805
Hours
Monday8:30am-5:00pm
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-5:00pm
Website lubbock.benchmark.us
Categories Mortgage Lender, Financial Institution
Rating 4.8 16 reviews
Nearest branches
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Benchmark Mortgage- Kym Burns — Greystone Center #260 7200 N. Mopac Expwy, Austin, TX, United States
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Benchmark Mortgage reviews

16
Sort by: date highest rated lowest rated most helpful
Chau
March 15, 2023 9:01 am

We have had a great experience with Benchmark Mortgage group here in Lubbock. The whole process went so fast, smooth and efficient. Thank you so much and we will definitely look forward for your help in the future

Diana
February 17, 2023 9:29 am

During my career in the military, I have purchased a home with every move, so I am very familiar with the process and have worked with a multitude of lenders. However, Christine and her team at Benchmark have far surpassed any lender I worked with in the past. Not only are her rates extremely competitive, but the customer service cannot be beat! Skip the M-F banks and go with Benchmark where someone will always answer your call and there will not be any unwanted surprises in the final stretch. I cannot recommend their services enough; you will not be disappointed!

Rex
February 11, 2023 5:03 am

DO NOT USE THIS MORTGAGE COMPANY. I have exceptional credit and have never missed a payment. They transferred my mortgage to another firm only after one year. The only reason I used Benchmark was the loan officer serviced my previous mortgage and I was satisfied with that experience. This experience is totally different and not in a good way. They did send me a notification letter dated 1/12/23 that I didn’t receive until the evening of 1/26/23. My payment is due on the 1st of the month. Not much warning. Rest assured I will never use Benchmark again.

Brendon
January 30, 2023 9:34 am

I had a wonderful experience working with Cindi Lea at Benchmark. She made getting into a new home easier than I could’ve ever imagined.

Trevar
January 26, 2023 10:48 pm

Cindi is the person you want! She made my loan process so smooth. Everything was handled and I had nothing to worry about. If you are a veteran these people love you already and will take great pride in protecting your best interest! They deserve 10 stars!

Michael
January 18, 2023 2:21 pm

From the moment I first talked with Tammi Wood I knew my family and I were in great hands. Starting Day 1 to closing Tammi and her team has always stayed in communication with me. Thank you so much for everything and will use again in the future!

Shallowater
January 16, 2023 4:27 pm

Tammi Wood and Benchmark Mortgage are the best of the BEST! I have had the pleasure of working with Tammi on several occasions with positive, proactive and stress-free transactions for my clients. Would definitely recommend her and Benchmark.
Lora Homan, Realtor
Westmark Realtors

Meghan
January 14, 2023 2:15 am

Cindi Lea's lending team was amazing to work with! She was so genuine and helpful from the beginning, made sure I felt comfortable and knowledgeable about all the pieces of information throughout the process. When handling one of the biggest purchases of my life, Cindi made me feel at ease!

Marybeth
January 09, 2023 10:16 pm

I love Benchmark. I have used them several times and they make the process so easy. Cindi Lea and Lori Gomez were as fabulous as always throughout the process.

Daphne
December 27, 2022 1:13 am

Absolutely loved working with Christine, Stephanie, and the entire Benchmark team! They were always available to answer questions and very knowledgeable and helpful. Would definitely use them again!

Brenda
December 24, 2022 2:48 am

My husband and I have used Benchmark mortgage for two homes now. The loan process was seamless, and the staff were so professional and friendly. They really made us feel so peaceful about the whole process. Brittany Rangel, Rebecca Bryan, and Chelsea Welch, treated us with great respect. We would recommend them to anyone. Thank you so much. May The Lord Jesus Christ bless you richly.

Celina
December 23, 2022 6:51 pm

Christine and Stephanie have been a huge help! They kept in contact with us throughout the whole process. They both went above and beyond for us. We had a lot of bumps on the road on our end but Christine and Stephanie worked their magic and made it possible for my dad to purchase his home. Thank you so much! My husband and I will be going back to them again when we buy our house.

Steve
December 23, 2022 2:20 am

Cindi and her team are fantastic! I was referred to her and will definitely refer others back to her. First class professionals providing the best service. Thank you, Cindi!

Jessica
December 14, 2022 6:40 pm

Brittany Rangel and her team were great to work with. Professional, friendly and made our home buying process go smoothly.

Katherine
December 13, 2022 11:12 am

Absolutely wonderful experience working with these ladies on getting our new home!
They worked hard and very fast, we were in closing and moving in a week earlier then what was originally anticipated. Christine and Stephanie are the best!
We would 150% recommend this company to anybody needing Mortgage assistance!

roy
November 24, 2022 12:40 pm

Very easy to work with. The process was so very easy and simple. Cody was great to work with. Very pleased.

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