Bergamos Spa Retreat, Friendswood TX

First Timer Here! I had the 80 mins. Sensory massage. It was a lovely Experience! My Massage Therapist was Jordan. Very professional, and he had those magic hands! I loved everything about it. When it was over, I stood up and almost fell over. That's how much relaxed I was. Lol I had the heated pool all to myself. Would have to recommend this place. If you want an experience, you'll never forget! ️

I booked a massage appointment at Bergamos Retreat a few weeks ago. It was an 80 minute aromatherapy massage for $155 I believe. Apparently they changed their menu February 1st and I just got a call that my massage will now cost me $225! How can you change the price of an already booked massage!? !? I understand charging new people that book after the price change but do not feel they should change the price of the one I booked at the advertised price at the time. I canceled the massage and they didn’t care at all. I’m so disappointed. I have had several massages there and always referred them. No more.

Quite, peaceful atmosphere, friendly informative staff as well as amazing food? I'm totally coming back, and worth the price. I loved it.

Really nice place to pamper yourself and relax. The atmosphere is beautiful and the restaurant was fabulous.

I've been coming here for years. Wonderful place to come and relax. Spa packages are reasonably priced and premises is kept clean. Staff is professional and very helpful!

I had my boyfriend buy a specific gift card for a wellness package I’ve wanted to try as my Christmas present. This package has been posted on their website for almost a year as I looked into back in March 2021. I called today trying to book and was told they’ll no longer have such packages offered in February, when I want to go. Then I couldn’t book because I had to speak to a manager. I was told the manager would be in around 1. I waited roughly 3 hours and no call, so I called back. The “manager” I spoke to ignored me and just continued talking over me when I was trying to voice why im upset. Im appalled at how a company can charge such an amount with such a lack of customer service. No one communicated this change of service to my boyfriend and now they will not have any idea of what they’re offering in February.

We enjoy coming here for Sunday brunch. It is nice and quiet. The service and food are always great. This time I had the chicken and waffles and enjoyed them.the tenders were perfectly crispy. We also love the crispy potatoes for an appetizer.

Sunday brunch. One of two tables seated. We sat outside. The waiter seemed unusually flustered and seemed to be rushing around far too much for only two tables. He was a good waiter and he provided good service. Just take a deep breath and relax. The menu is unusual however, when the food arrived it was fantastic. I ordered an amazing burger and the other diners enjoyed their food as well. A tad off of the beaten path, a hidden gem. Average prices. Go try them out.

I have been getting facials from Sidney for months and that’s the best my face ever feels every month is after i see her! Love the mimosas, love the sauna, love my esthetician!

Absolutely amazing and relaxing! Love the zero g chairs during our pedis and can't wait to go back to enjoy the spa! Loved the menu too, can't remember the name of what we got but we had some kind of bacon jam appetizer and mimosas just delicious!

I had a great experience with Ilyana. Ily was very attentive and went above and beyond to get me scheduled. She made me feel very welcome and I will be coming back.

I have been here a few times. The staff is always wonderful. The massages melt your aches and pains away.

Best facials in the world with Donna Savelle. She combines cleansing, extractions, peels, nourishing creams, light steam, heavenly scents and seems to keep refining and improving the combinations year after year. I’ve never had a more exquisite facial anywhere I’ve traveled in the world.

I no longer live in Houston but I bought my daughter a gift certificate for her birthday. (she lives near the spa) I used to go regularly many years ago and loved it. Apparently they have gotten much bigger and in the process LOST CUSTOMER SERVICE SKILLS COMPLETELY. I had difficulty booking online as did my daughter. I had difficulty buying the gift card online so they "allowed" me to order it by phone. I was told it would be there in her name.a week later.we both booked services together and the "manager" Donnely held me there 37 minutes because she could not find it. (had been put in a drawer) when i finally said. "ok we have to go"she "required" me to leave ANOTHER credit card number.i guess in case i was lying.even after i showed her the emailed receipt on my phone. My poor daughter.thanks for the gift card.we spent total of nearly 500 bucks to be treated like that. Ill stick to my smaller day spas who treat customers with respect. Of note. The total phone calls to get the card and book this appointment was about 6. The services were adequate.but not worth the price for the return.

I hosted a bridal shower this past weekend in Bergamos’s beautiful event room. It had just been recently remodeled with all new plush, gorgeous furniture. Tatiana (our coordinator) was phenomenal! She was extremely attentive during the event - she even made sure to give the bride extra love by bringing her a plate of olives (the bride’s favorite) without being prompted. She’s just simply the best.
The food. WOW. It tasted as good as it looked and it looked fantastic! I wish I could post photos here - it was really a beautiful buffet set up. The chef is amazing! I would book their event room over and over and I plan to visit their Bistro 313 on a regular basis.

I have been to Bergmos only a few times, but my family comes at least once a week and that is why I received a birthday gift card to use this time around. I booked the ladies night spa in a month in advance because I missed the first one they had done. I went in person to pay because I was paying with a gift card. You are not able to pay over the phone with this kind of payment. I called the Spa about 1.5 hours in advance (before 6pm-When the event started) to cancel because I was not feeling well. Due to the current pandemic we are in, I did not go in and was told my payment would not be refunded nor could be transferred! THIS IS NOT FAIR! Given we are in the middle of a pandemic, and being told this is really upsetting. I understand if I cannot get a refund, but it should at least be applied to future services. I was told I received this gift card, because I lost my job during the pandemic, and have been under a lot of stress lately, and that this was the place to go! Now, I lost $150 worth of services. It's unbelievable that they are not willing to help you and just want to take your money! Also, the lady I had spoken to over the phone said that they informed me that it was not refundable. I went in person to pay, and I am 100% certain the lady who took my payment and went over the spa details DID NOT inform me of this! I will also like to mention that a family member participated in the ladies spa night in and told me it was a rip off! That they did not perform the services that were advertised, and when she told a staff member the staff member said, "Yeah. They lie about advertising to get people in here. " What kind of stuff is this? ! So, I don't get my refund/transfer of services, and I don't even get the services advertised for this package deal? UNBELIEVEABLE. As upset as I am, I am still seeking my refund or transfer of services, because I will not allow someone's hard earned money to be just thrown away!

This place is really nice and the food in the Bistro is outstanding. We’ve eaten there for lunch and brunch and everything has been extremely good. We’re definitely going to try them for dinner and take in some of their wine tastings. The service is friendly and attentive.

We also had massages there and they were excellent. This is a top notch facility and no expense was spared in the building and furnishings. You really should visit just to see the place. Tours are free.

Other amenities:
- Locker rooms with a huge hot tub and showers.
- Hair Salon
- Nail Salon
- Makeup Salon
- Himalayan Salt Cave

Very nice experience at this place. I Went there for a full body massage, felt renew after it. We had lunch at the bistro and the food was great! Will come back.

I visited Bergamos Spa for the first time on Saturday. It was a wonderful experience. Atmosphere was clean, quite and relaxing. Staff were all very kind. I enjoyed the salt room. I had a massage by Tavon that was AMAZING. Chakeitha gave me a wonderful pedicure. The Anti-gravity chair is an experience all to itself! My manicure was done by Maria, she was the sweetest and so appreciative. I would highly recommend this spa experience to anyone.