Big Tex Trailer World - San Antonio, Elmendorf TX

Friendly and quick, don't remember the tall gentleman with glasses with the awesome attitude but very happy with the purchase would recommend.

Great service from the team Tyler, JC and Kevin always go the extra mile for our company!

I wanted to share my experience that i had with big tex trailer world in San Antonio, Tx. My big tex 40ft trailer that i had purchased new about 3 weeks ago from a big tex dealer in Fl ended up having a massive failure that was caused from a manufacturer defect. The trailer failure happened right up the road from the big tex trailer world in San Antonio, so i had brought the trailer to them. The guys at big tex trailer world (the store supervisor John and the front counter/office associate Tyler) worked very hard with the big tex warranty company and the big tex dealer that i bought the trailer from to find out a solution to get me back on the road asap. They were able to jump through all of the hoops with warranty and do a complete axle swap on my trailer in the same day to get me back out on the road. Big thanks to John, Kyle and the technicians for professionally and efficiently handling the situation!

The store reps was awesome great personality and his partner working to make sure trailer was ready great guys! Good job Tyler! Don’t change

This is fastest, easiest trailer I’ve ever bought. Tyler the front counter rep. Knows his business.

Very helpful on an electrical problem both Kevin and Tyler helped us with a lot of patience.

I purchased a 5 ana haft ×6 trailer people there very friendly thanks for everything you all did for me. Very happy with my trailer.

Great service, great price on parts. Very knowledgeable on what type of trailer you need.

Customer service was great, Tyler helped me pick put a trailer that was perfect for my needs

Tyler and Kevin helped me so much. Will def come back to this location, we have a lot of trailers that need to be wired up.

Had an AMAZIN experience! Tyler at the front desk made the process of purchasing my first trailer with my father easy and understandable. Lastly, Jay explained the trailer and the wench to us, also gave us tips on trailer maintenance.

Ish and Tyler got me in last minute and took care of me. I would recommend this shop over all others.

I, like so many others, had a great experience with salesman Tyler Ludwig. Very attentive, and squeezed as much as he could out of the cost of the trailer. Manager John Smith was also very courteous and helpful throughout the process. I can’t speak for the trailer yet, due to just buying it yesterday, but it’s done very well so far. Followed me all the way home and stayed where I parked it last night. Hope for a great relationship.

Nice building and facilities and they have enough space if you're with your trailer.
Great product and prices

Tyler was amazing. Helped us figure out exactly what we needed. Wish we had came in sooner.

Tyler was extremely knowledgeable and helpful during my trailer purchase for my business. Will return for the next one and recommend to anyone looking.

We recently purchased a trailer at this location and was very pleased with the customer service they provided. Tyler our salesman did an excellent job in helping us select the equipment trailer that fitted our company needs. The entire staff was friendly and very attentive when it came to answering questions and setting up our trailer. I will definitely return to Big Tex Elmendorf for future purchases.

Respectfully,
Adrian Villegas
Rapid Rooter Plumbing Services

I must say that the help we got here was exceptional…I have nothing bad to say about the staff or the store, I will say if anyone needs a trailer or any kind of accessories this is the place to go…. Thumbs up to you all at Big TexTrailer World San Antonio….