Bjorn's Audio Video, San Antonio TX

My sales rep was Freddie Marshall, and he definitely went. Saw some actually crossed far beyond any expectations. It was such a great experience.

My experience with Bjorn’s has been nothing less than exceptional. When you step in the store you know right away that it’s a place of quality. Their associates make you feel welcome and help you with what you may be looking for without being pushy. Their prices are competitive. Best of all you will get the utmost professional customer service, technical service, installation service. I will never buy electronic home entertainment elsewhere. Eric has been my sales rep since I bought my LG and I even bought my last Sony online and took care of the rest on the phone with him. Btw, when you chat online it is with an actual person, not an autobot. Go drop in and just see for your self. They do not stay open late or open Sundays. That’s why they have happy employees to take better care of you.

Excellent customer service and helping me to understand the differences in all the tv types. Ted and Jonathon did a great job! Happy to recommend

I’ve been a customer of Bjorn’s since they were located on 410. If you are seeking the highest quality AV equipment, they are unrivaled. The only issues I have had lately is that when I come into the store, there feels like a lot of pressure to rush me out. I am not afforded the opportunity to look around in peace. This last time, I was fairly certain of the equipment I was wanting. My mistake was telling the salesperson who then sat me down, didn’t really give me time to look around at other items and rushed me out of the store. Get it and go mentality. The remainder of the staff were all behind the counter on their computers or phones. No greeting or acknowledgment that I was even present. So while it’s the best place in the vicinity to find high end, quality equipment, the shopping experience is definitely not what I have come to expect from Bjorns. While it is true that Bjorns is a bit pricier than other merchants, that has never bothered me due to the service, knowledge and positive shopping experience there. I may consider just ordering directly from the manufacturer in the future and save driving time, money and fuel.

Martin and Siegfried were professional, knew exactly what to do, and coupled my existing Sonos with new sound bar. They are also gentlemen and affable. Thanks to both of them!

Very pleasant, organized and efficient set up. Very helpful to inform us about our new equipment. We will use them again.

Bjorn’s has always been my goto place for audio or television. Their staff is highly trained and interested in what you might be looking for. Prices there are very competitive and when you buy from Bjorn’s you are purchasing name brand products, not private label merchandise that other stores sell under meaningless brand names. You are also buying expertise that no one else in the marketplace can actually deliver. As their old saying goes; “We’ve got answers to questions you didn’t even know you were supposed to ask”. Those answers are just a phone call or email away.

Everything went great. The new system works very well. Ronnie and Stan did an exceptional job.
Happy, happy.

Great team and tremendous job installing my wired network. Wasn't thrilled that I had to pay 100% up front but I am extremely pleased with the final product.

Very satisfied with installation and courtesy given to for satisfaction beyond my expectations. Highly recommend Bjorns

Bjorn's is the BEST audio video store in San Antonio
This was our 2nd Bjorn's installation & we're VERY happy
I wouldn't let ANYONE else do audio visual work in my home

Great service today by Bjorns and Carl and the crew who came out to install the TV. I was able to get a great deal thanks to Carl and was happy with my new OLED LG TV. This is the reason why I have always shopped at Bjorns, thank you!

Our experience with BJORN’S was exactly what we expected. From their salesman to their install staff. They are very knowledgeable, professional & efficient.
Thank

Very professional and thorough in their assessment of the work to be performed. Offered suggestions and were competitive in their pricing. Showed up right on time for every visit!

Very happy from the start with on time arrival. (Even a few min early). Jacob Elsik listened to my concerns and jumped right in to fixing our connect 4 problems. He knew exactly what to do and once completed walked around house as I tested every device. Def would call them again!

Great equipment to choose from, very knowledgeable and friendly staff! Very professional in their approach. Absolutely the best in San Antonio.

Bjorns is always absolutely amazing. I learned the hard way that there is the cheap way and the right way. I had someone else do some work but had to have Bjorns clean it all up and I have used them ever since because they are reliable and their service is above and beyond!

We were tempted to purchase our new TV from one of the “cut rate” stores. I am glad we didn’t. Especially when I observed the delivery/set up process. Excellent people who know what they are doing. Picture and sound of new L G are outstanding.

Ronnie and Stan did a great job! They were friendly, patient and informative. The installation went smoothly without any problems and they cleaned up wonderfully. I can’t thank them enough!