Blue Star Diagnostics White Rock Lake, Dallas TX

It say's it closes at 5: 30pm i got there at 4: 30 On a Friday and no one there. Very upsetting especially since my CPS caseworker wants me to do the drug test within 24 hours.

I didn't have a great experience the first time, but learned from my employer that it was our HR's fault and not ARCpoints. Didn't take long, if you show up 15 minutes before opening you'll be in and out. Friendly staff and that provided me everything I needed to get through my appointment, because I have a phobia of needles. Very patient and respectful with me as I had to get shots and blood drawn, and I was literally on the verge of passing out because of my fear. I had Jason Long and he was the best, there is also a lady who works here, didn't catch her name but she was awesome as well. I have to come back for another shot and I am actually looking forward to seeing them again.

The light skinned girl is extremely rude. I asked for her name but she said why with attitude or I would of called her by her name. Made me wait again today after she forgot to give me my license yesterday. I tried to call all morning to find out if it was here for sure and no answer so I assume they were busy but there was noone else there.

I see that most all of these reviews were written by people who came to ArcPoint’s old location. A small, poorly-ventilated room that would eventually make even the most patient of people miserable. I feel fortunate to have joined the ArcPoint Team after the move to our new location. It’s in the same building, but in a much larger, more comfortable space. Do we sometimes resemble a Daycare? Yes. We serve a lot of families in our community. As a helpful tip, if you don’t love children as much as we do, come early. We open at 8: 30am and are generally a lot less busy up to 11am. We get progressively busier from 11am to 3pm. After 3pm, expect a full office most days. (If you’re reading this in our lab and it’s after 3pm, know we are doing our very best to work our way to you and get you home!:)

See you at ArcPoint!

All My Best,

Jason.
M. A. /Lab Tech.

This place is like a daycare. Some of these parents have absolutely no consideration for other people the wait time is ridiculously long. Kids running wild, screaming, yelling, throwing tantrums. I’d prefer not to go back the staff doesn’t say anything to the parents with these wild children who don’t stop there kids from being loud and disruptive definitely praying not to go back here never again negative zero stars.