Brazos Valley Computers, College Station TX

Lady at front desk was very rude and made me step out of the place cause of to many people when I was with my family member

I took my new HP computer in because it gave me a message saying the booting device was not working. My 10 year old HP was on its last leg and I needed an esitmate of what it would cost to get it fixed. I was going to take them both to the Geek Squad at Best Buy, but on the way I stopped into Brazos Valley Computers. I'm so glad I did. They fixed my problem by uploading my new laptop from my old laptop, installing three different computer protection systems, and running a systems check to make sure my new laptop was in tip top condition. It turned out that my old HP needed several parts and I decided it was too expensive to repair. They offered free recycling including wiping the hard drive. My computers were only there for 4 days. The price was very reasonable and Anna Cronberg and her staff were very patient with this not so computer savey grandma. I plan to use them again when I'm in need of computer repair. Thanks BVC!

Very prompt and professional data recovery on a hard drive and they charged a fraction of what Best Buy was offering. Also came with good recommendations for additional service if need be

It was a great experience, and I highly recommend Brazos Valley Computer. Took a little while due to needing parts, but they're good at communicating.

Dropped my laptop and smashed the screen. BVC did a wonderful job replacing my screen for a good price! Thank you!

Unbelievably rude to my wife and two year old because the kiddo kept pulling his mask down. They threatened to kick them out when my wife tried explaining he is only two, even though they themselves weren't following sanitary procedures.

Brazos Valley Computer did an amazing job doing a quick diagnosis and repair- at the counter! Very personable and reasonable!

Well I hope with any small business there are issues that can easily be resolved. Unfortunately this may not be the case. I took a laptop to them in mid-march for a hinge issue and a camera issue. At first they seemed very reasonable and responsible. They said it was going to be 200 to 400 to repair the hinge and re-seat the wires in the camera. That seemed very reasonable to me, and I enjoy using small business. Well I went to pick up the laptop, and the hinge was fixed and the camera, well not so much. Minor things that could be corrected. Upon getting my laptop she said she broke my screen to my laptop and that she would pay for a new one to get fixed. I said no problem I understand these things happen.well 2 months later my screen is still not fixed, and the camera is not working. 2 months of me needing the laptop for online test that have to be proctored. I have already paid them half (200) of the 400. She told me that she can not find a replacement screen for my lap top that everyone is pout of stock. I went to the Asus website and found my screen in 5 minutes. The reason why she hasn't fixed it is because she broke it and my new screen runs 400 dollars. So I am hoping she makes this right still, because I have already paid half and she did break my screen. If not well I have no problem taking people to small claims court.

Extremely rude over the phone. With the many choices I don't understand why businesses try to push away customers.

Anna is awesome. She fixed our computer in a timely manner and got a new computer set up for us. Very knowledgeable about what she's doing. I will call her again if I have any computer issues.

I wouldn’t take my computer anywhere else. Anna and Evan are a the best of the best. I’d give them 10 stars if I could! If your computer has a crisis virus or you just need some help and don’t even know the question to ask go visit them.you’ll be glad you did

Walked in for a data transfer to a hard drive. Lady at the front asked if we needed fingerprints and said no, she said “okayyy” with rude tone and explained the situation. Prices were $120+ just to move a couple of files over. Will not ever return.

Went in for a battery change and some unexpected issues arose- Anna was very accommodating and made sure everything needed was addressed and repaired. Very very pleased with the customer service! Highly recommend going here.

Needed 6 mother board risers. No one in town stocks them. They sold me some of there personal supply. FOR CHEAP! Nice folks.

Went in for some simple questions, testing, and parts and they fulfilled everything and then some.

I came to get a Passport picture from this place and didn't like the service for it. I ask the lady was it ok to take a picture in uniforms and she yes no issues. After I left I checked the website to make sure had everything for passport and it stated I can't have picture In uniforms. I said no big thing I'll go back and just take another one. I went back and they told me that they can't retake picture. I was only gone for 10 minutes. Then they gave me a number that didn't help at all. I don't know why it so hard to print another picture out. They said I had to pay again for something they did wrong. I'LL NEVER GO BACK THERE!

I walked in and bought a hobby computer for my fiancé for $200! I was able to pick and pull and customize. Good parts and good service!

I took my computer in after going to Best Buy. Geek Squad was unable to help repair my computer, while Brazos Valley Computers fixed it in a timely manner. It's been over two years after the repairs and I have had no problems.

Was scheduled an appointment to do my finger printing here. Was supposed to be seen at 1: 10 and they didn't get to me until a little after 2. While I was waiting I witnessed horrible customer service. Along with that, the phone rang about three times and all three times they let it go to voicemail and weren't even busy. I'd hate to ever have to come here again.

Excellent customer service. They were the cheapest in town, and did an amazing job. These people KNOW HOW TO DO BUSINESS.