Brown's Laundromat, Allen TX

Most disgusting place I have ever been. Plus, while I was doing my laundry I heard the owner come in and immediately argue with someone who tried to report the change machine was broken. Then after arguing about the change machine and accusing the customer of trying to steal money the owner left without cleaning the gross hair all over the floor.

Good prices. Tons of parking, 3 stars bc it's not the cleanest, not much seating, in the summer it's hot like a steam room and it occasionally has a funky smell. But hey it's a laundromat, not the Ritz hotel right?

The facility was clean, everything worked as expected and the cost seemed reasonable. I will definitely go back in the future as the needs arise.

This place is dirty, dryers don’t get hot even after 30 mins of drying my clothes are still damp, floor needs a good sweeping, machines need to be clean. Yuck

So old dont like it.the Cameras look like my Granma cameras back in her days not even clean i am so disusted

This used to be my favorite laundry but now its not always clean and its hot in there. Some machines don't work

I thought I would come to laundromat in Allen since Allen is a nice area. Oh my god never again. It seemed like most of the large washers were out of order what the hell. This is Allen please upgrade this place. It’s awful

This laundromat is so dirty, machines are old and worn out, they break down frequently, bathroom is nasty and has no paper towels. No attendant on duty. Very few folding tables and they stay dirty. Gets hot in summer and cold in winter. Not comfortable at all.

I would NEVER come here except occasionally I need to wash a bedspread and they have double and triple loaders. If there was any other laundromat in Allen, I'd go there.

No attendant. Place was dirty. I had to shift my clothes out of two machines that didn’t work and had no sign indicating they didn’t work. The spin cycle in one of my loads was terrible. I had to dry the clothes an extra long time as a result.

They had a phone number to text for issues. I texted and no one responded for several hours. I was long gone an at home. Now I’m suppose to jump through hoops responding to multiple messages to get my money back.

I will never go back!

Machines don't function properly. Wastes detergent and fabric softener. Water didn't even cycle the softener into the load I was washing.

As per posted instructions, texted the owner/manager. Response was vague and uninformative. Would not recommend this place to others.

Floor wet and dirty. Exterior of machines are rusty.

Yes I made the decision to come here, however, that's a mistake that will only be made once.

Typical laundromat but they do keep the machines in good working order and there are plenty of tables to fold your clothes. They have a few carts to move your batch to the dryer. They have several standard size washers and a few double and triple loaders.