Build-A-Bear Workshop, Frisco TX

Stopped by for a quick visit. Workers were pleasant and involved with the customers. Eesha was sweet and friendly. I’m not one to leave reviews often but my six year old insists on leaving one about her first time at build a bear and Melody, the cat she made there.

I love build a bear so much I love melody soooooooooooooo much build a bear is my favorite place thank you so much for melody she is so so cute she is so sweet?

We took our kiddo here for her birthday because the reviews said they have a large selection and good staff. While the staff was nice, they seemed rather uninterested in their jobs and the selection was a joke. Multiple people walked in and left after deciding that the Harry Potter bear, the Baby Yoda, the Trolls Doll, and the Paw Patrol Dog were not sufficient choices. Would definitely have prefered a regular selection, not just the few characters they had.
Crummy experience for $45 and a wasted 45 minutes.

I was nice, but it took forever to get my bear stuffed. There are only two people working there and they need more employees

Large collection.people who loves soft toys will love this place. They can choose their favorite character to get a toy life.

We took our 8 week old son in to buy a bear and the employees were fantastic. I didn't catch the name of the first employee that helped us but she was very nice and showed us a milestone shirt for the bear that we ended up buying as well and spoke to us about the rewards program.
I believe Shira was the name of the employee that stuffed the bear for us. She was very sweet and provided great customer service.

Took my grandson for his 1st birthday. The place was great, but a bit understaffed. We got the $1 dollar birthday bear and then cute pajama set that matched one he has.

Associates made our child's experience so fun! Even though they are repeating themselves over and over again all day, they made it seem like this particular bear was going to be the most special bear coming out of there that day. Thank you!

Family trip to build a bear today was a huge success. The stonebriar location was organized and easy to navigate through the process. The store wasn't overly busy at the time we went but I can see how a handful of customers can make a line waiting for the stuffing process. ALLY was the associate that helped us and she was AMAZING. Although there was a short line starting while stuffing the bears I was impressed with her patience and ability to let each kid get the full experience of putting their hearts in and making a wish. ALLY YOU WERE AWESOME THANKS FOR MAKING MY KIDDOS DAY WITH YOUR HELP.

I want to say zero stars but there is not that option.
My 17 year old daughter took her little brother (7) as a reward for an accomplishment. She was manipulated into buying things she wasn't planning on, because the salespeople kept asking my son what he wanted instead of checking with her. Then by the time she realized what was happening, the bear was made and the extras couldn't be taken out. They talked her into buying a gift card she didn't want or need because they didn't explain what it was. There were two salespeople, one talking to my daughter (& distracting her), while the other prompted my son to add stuff. He wasn't the one paying for it. My daughter was trying to spend her own money but instead had to put it on my credit card because her total was $48 (the bear was originally $12, with no extras) and she didn't have that kind of money on her! We will never go to Build A Bear again.

The staff are so nice and helpful. When my friend and I were short of 45 cents the payed for us. And gave us 4 free bows.

Great experience, my 2 year old had so much fun picking up her bear and a song with it. Very helpful staff, they even let us stayed after they closed.

We love this place. Employees are always so eager to greet us, talk to us and make each experience enjoyable. The store is well stocked and kept very clean.

This is the place to be at. Okay? Make you a teddy or bunny or whatever you like. Dress them up for the price of real clothes and dont forget to add one of the scents in your stuffed pal. It's the little things.

It was so hot in the store I had to leave and wait outside for the kids to check out. The check out line went all the way around the stuffing area.

Three year old had fun picking out his animal and building it. What a neat and creative experience

We had a great time! Exhausting! My grand baby and her new build a bear fell asleep while waiting on cheesecake at Cheese cake factory! Lol!

Too long of a line 8 hour wait I am not waiting and inside 1 hour wait to stuff the bear almost out of supply

The staff here are amazing. They treat the kids with so much kindness and all have bubbly and caring personalities. The wait has been a little longer due to the recent disaster with the “pay your age” marketing decision, but expect lines to die down soon enough.

I feel very sad that they discontinued the Sonic and Tails plushes and they were mean to me over the phone about it. Won’t be back.

My Granddaughter loves it and has fun in theses are placed hearts that beat you can add scents their clothes shoes are all there than your child gets a Birth certificate as well their filled with cotton in store and sewed up if you have kids they'll love it so very many to choose from