Burger King, Austin TX

We ordered the 2 cheeseburger meal. IT WAS HORRIBLE! Bun was stale, burger was COLD. Fries seemed old and refried. Best part was the ketchup packets for the fries.

I went to this BK because of a T mobile Tuesday Impossible Whopper deal. I went to the drive thru but didnt realize I had to download the BK app, and have an account to get the coupon code. So as I started this process at the drive thru, I appreciated that Lisa was patient. As i was struggling to find the coupon code, Lisa allowed me to pull around to window and do my order at the window. Note if you have a coupon they must have that code before they can begin your order. You are already flustered its nice when someone shows you patience and grace.

I ordered qtr pound through drive, they gave me wrong burgers.unfortunately i learned their mistake after i reached my home 7 miles away. I called the store 10 times but no answer and rejected all calls. Never ever again visit this store!

It was almost dead in here when I stopped in. Half the menu wasn't available for whatever reason.jus chicken side menu.no burgers at all at BURGER KING.imagine that one.it was clean but u felt a vibe of apathy an laziness.

Sterical is on the way for inspection. Clean ur burger King and fix it please lolololololol

THE AIR CONDITIONING DOES NOT WORK. THE MILKSHAKE DOES NOT WORK. ACCORDING TO THE WORKERS, IT HAS BEEN BROKEN FOR AT LEAST A YEAR. THE HAMBURGER WAS NOT FRESH. THE LETTUCE WAS BROWN. THE BATHROOMS ARE VERY DIRTY.

Service was okay but food taste horrible like it has been sitting out for hours. I got some mozzarella sticks they were cold and they supposed to be melting also got some burgers and the meat look cold and burnt from the sides and I didn’t wanted to try it also I won’t be coming back. A place like this don’t deserve any costumers. Please do yourself a favor a go somewhere else’s.
The drink was good lol

Wow, so much to say. We arrived at Burger King at approximately 1: 30 p.m, today. Although there was a long drive-thru line, we were promptly greeted by a barefoot homeless woman in cut off shorts that really screamed "hello! " if you know what I mean.

We placed our order and proceed through the drive-thru. There was lots to look at as we waited. The homeless man talking to and possibly peeing on a bush, the piles of garbage that the wind swirled into the large ditch adjacent to the drive-thru from months of the parking lot not being kept up, you know, the usual. However, the 6 ft sunflowers growing out of the air grate were quite spectacular.

We were greeted by a stoic, portly woman sitting in a chair. She took our money and handed my husband the drinks. I thought for a second I was going to have to hold on to his feet has he literally had to have half of his body out of the truck window to make up for the reach that the seat inhibited. I noticed we were not given any sauce for the chicken nuggets. Here is where it gets irritating and weird. We asked a woman for sauce, barbecue sauce. She hollered across The kitchen for assistance to reach the packs of sauce directly above her. Robert shuffled over. He asked what kind of sauce. She said barbecue sauce. He said we are running low! Are you charging them? ! He seemed desperately worked up about the sauce. I said loudly across the passenger seat, across my husband across the woman in the seat (who was about eye level to the track of the drive thru window) to Robert, Sir, we just bought nuggets! We have to pay for sauce? ! He told me it's just that they're running low. The woman that was sitting down, told us not to worry she's "got us". We shared a look. She went at me. It was at that moment I knew I was getting sauce. She sneered to Robert to grab her four sauces! Clearly, she uped the anty due to Robert's unnecessary and inappropriate sass. The whole thing was so odd and ridiculous. I thought at first he was joking, but he was serious. Dead serious.

Oh, the food. Bland. Ordered one of the Whoppers with cheese and didn't get it. You know how that goes. You just kind of get what you get here.

If you are into abstract garbage art, eccentric locals, and The occasional unopened Mott's applesauce you will find on the parking lot asphalt, definitely a must. However, do not come here for barbecue sauce. Do not utter those two words. It is a rare, prized commodity and oddly treasured.

This location is trash. I had an hour from my lunch break. I had to wait 20 minutes for these people in the drive-through line to tell me that their grill is broken and cannot take any orders. Then I proceed to get stuck between behind a bunch of cars who are already ordering in front of me. Major inconvenience. These people offered nothing but and I’m sorry for the inconvenience. I wasted my entire lunch break.

I am literally sitting in the drive through as I am making this review. It is 5: 15 on a Thursday afternoon and I've been sitting here since 5: 00 pm.
There's been absolutely no one behind the counter or walking through.
If you have a drive-thru window and call yourself fast food. Does that really make you fast food? We couldn't even get to the food part.

Broiler magically down for “one hour” during the last hour of being open. Just close down the restaurant when dine-in closes if you don’t want to serve your drive-thru from 10-11pm

Didn’t even order chicken nuggets and whoppers do not have any toppings. What a major fail…. No onion rings. Why even take orders if you can’t fulfill the request?

Just ordered a #2 with only ketchup and cheese, rep even repeated my order back to me. But it has all condiments and veggies smdh

I'm sitting here eating my late lunch and I see a roach walking around. Now, what's the back of house look like where our food is prepared? The DM & GM need pest control here! This is a food & quality inspection fail!

It’s Burger King. You either like it or you don’t, so my comments are about the food and such. It’s easy to find off Braker Ln or coming off the service road of Mopac. Plenty of parking next to the store. Staff was friendly. The burgers are great, like most are in Burger King. Impossible Burger is great along with many others.

It's Burger King. That being said, this particular store does it right. The staff is awesome, the food comes hot, and if you have the BK app, it can be pretty inexpensive. For a legit BK experience, stop by this location and give em a try.