Burkes Outlet / bealls, Odessa TX

Poor service. I know there's a shortage of change in some places, but they could've at least had a sign up. We had to give them almost a full dollar, because she didn't have the change. So we decided to buy earrings afterwards, to get our change off of that price, but no. She wasn't going to be able to do that, and instead, she now calls someone else up to hand us the change off of our new amount. She should've just called someone up to give her change the first time or had her register already prepared, instead of us having to lose almost a dollar. We didn't even get our change back, plus, she held up the line, with about 10 people waiting behind us. Another cashier was basically yelling at the others, asking who had debit or cash. And a poor old lady didn't understand, and the cashier got onto her saying debit only, so the elderly woman said she could do card instead and apologized. None of the cashiers had themselves together. They were stressing the customers out and collecting extra change/money because they were too lazy to get it out of the other registers. THEY ARE SUPER UNORGANIZED! I'M VERY ANNOYED AND DISAPPOINTED!

TERRIBLE service, lady scanning clothes was rude and discriminative to my kids. Wouldn't recommended this place for the life of me. Will never bring my kids here again. AVOID AT ALL COSTS, they even record audio and listen in, signs say that and if I had known I'd never walk in.

They like to mess you around on the payments with the credit card and then change you a late fee when you pay on time.

Love it! Great people work here and they have cool stuff! I bought some neat plates, cups and bowls for our rv. There always seems to be something to find here for a very affordable price! The store is very well kept and it neat and organized. The employees are friendly and always helpful. The parking is great. I really enjoy shopping here.

Decent items for cheap, but some stuff is over priced. Decent but not the greatest. Also, all or most of the sunglasses were BENT/BROKEN and lots of the makeup was smashed.

Waited at checkout for 20 minutes for a cashier to come check me out. Turns out the cashier was one of the people I thought was a customer, wandering around talking to people. This has happened several times. Will not be returning.