Calais Midtown Apartments, Houston TX

I have loved living at Calais Midtown. The apartments have very nice finishes considering it is one of the older buildings in the area. I have had nothing but good and pleasant experiences with the staff and maintenance team here. They have always been quick to resolve any issues and questions/concerns I have had. The hallways are always kept clean and the pool area is always clean and well maintained. They do allow large dogs in this building so my only complaint is the dog barking, but that has nothing to do with the integrity of the team or complex. I have never heard noise coming from any of the other apartments, but the area is very loud. There is constant sirens, very loud cars, and people being loud and belligerent outside on the street.but that comes with downtown living. So far I have been extremely satisfied with living here and I am looking forward to the rest of my time here.

I have lived here for the past 4 years and it has been nothing short of excellent. Anytime I have made a maintance request they are at my apartment within 24 hours and have the situation handled quickly and professionally. The garage gate has been troublesome but that is due to the manufacture of the gate and out of the control of the office. The lovely ladies who work the office are amazing! My wife and I got married while living here and they surprised us and decorated our apartment when we came back! They decorated it with pictures and even gave us a “Mr. & Mrs. ” welcome mat. This is not the first time I have heard about the office doing random acts of kindness for their residents. This is the best place to live if you want to be closer to midtown/downtown area.

Very unprofessional staff. They have consistently given wrong information and have turned what is supposed to be an exciting time into a dreadful experience. I hope this changes but it appears as if that is unlikely. Several days of correspondence were necessary to receive a correct welcome letter and the staff seems unbothered by their mistakes and delays. They were very nice while showing the apartment but this quickly changed. EDIT: Dyllon, the leasing office manager, was very nice and eventually resolved the issues that we had. I was very appreciative of her taking the time to make things right.

You can’t beat the location of the property, so close to downtown & med center! Great workout room, well kept pool, biggest dog park of any apartment I’ve ever lived in! The front office has the most professional and kind staff! They are great at communicating and understanding! I can’t say enough good things about the staff at the calais! 10/10 would recommend living here! My husband & I love living here so much 3 of our friends have moved to the property as well!

Calais Midtown has a very professional manager named Dyllon who is always available when you need her. I have enjoyed living here and all the amenities. I would sign to live here again as it is a great location and I feel super safe.

The garage doors to the parking structure are constantly kept open. Remotes barely work. Car was broken into and the lady we called was so rude about it. So many cars have been broken into. They had security for about two weeks and all of a sudden there was so security. I go to work every morning at 430 and don’t see anyone securing the cars. No cameras pointing at cars in the parking structures only at the elevator and only on one floor. Don’t move here if you have a vehicle.

Updating: Wrote this before getting answered by management. I appreciate their response. It's not easy for anyone to say they made a mistake, and I really am grateful that they did.

I work for a competitor management company, and part of my job is take our new hires to tour the competitors in the area to learn what they are up against. We went in yesterday and we were blown away by the service provided to us! I wish I remembered the person's name who toured us, so I can give her individual props! Honestly, best customer service EVER! She made my job so much easier teaching our new hire exactly what we are expect from a tour experience. She demonstrated how to create a meaningful connection, showed us her beautiful community around with a happy and energetic attitude. She offered to help us with anything if we needed knowing that we are also leasing apartment homes right down the street from her and she just came across super professional, kind-hearted, and genuine! Once again, thank you so much for all the information you provided, please keep up the great work, and I would recommend anyone here!:)

Calais Midtown is an awesome place to live. The office staff (especially Bettie) is kind, helpful, and attentive. The buildings are clean, safe, and secure. Maintenance requests are always handled promptly. The area is great and close to numerous restaurants, shops, and bars in Midtown, Montrose, and Downtown. If you are moving to Houston and want a terrific spot to live in Midtown, look no further!

I have had nothing but great experiences here! The people around us are friendly, the staff accommodates my roommate and I, great location, and wonderful amenities! I love living here in midtown and I highly recommend looking here! It’s a little pricey but so are all the other apartments around here. The one thing I’m a little eh about is the fact my parking spot is all the way on the opposite side of the building, while my roommate doesn’t even have a secured spot and yet we both pay $20 a month. Another thing (probably amazons fault) is my packages say delivered but they won’t be delivered for a day or too?

Other than that I highly recommend! VERY dog friendly too:)

Went there today because I scheduled a tour. When I went in the lady stated the unit had been leased, and did not do a better job to show me other rates. SO WHY DID I GO ONLINE AND FINE MORE UNITS AVAILABLE WITH BETTER PRICES. Why did i have to do her job for her. If they arent gonna make an effort to gain my business then I just wont stay there.

Honest corner time, this place is expensive but the staff is super nice, Betty and Dylan at the front are great! They're very understanding with payments and timing if you have to pay a fee a few days late or until payday. The place is super clean everything is move in ready upon arrival. Maintenance is on-top of their game when it comes to getting things done quickly. My only complaint is that the elevator is consistently out and the garage doors seem to jam a lot. The area is fantastic within walking distance to a lot of great places. Just be in an apartment on the inside of the building structure so you don't hear the street noises. I can not emphasize enough how much the staff bends over backwards and tries to help residents out every step along the way. Quality team.

I'm really happy here, location is perfect, really close to downtown and restaurants.
Apartment is really big in comparison with other complex, and I really like that. And Price is super convenient.
Staff is really good to.

In the beginning I was amazed with the amenities but of course they come with a price but that is not the reason of my low review. After a year of living there it was price convenient to move to another appartment complex.and then I saw the true face of Calais Midtown Apartments. We were the perfect tenants and yet with sadness I realized that the Apartment complex tried to charge us things that were ridiculous i.e. I had returned the keys and they decided to charge us for them claiming that we never did. Further they asked us to pay their crew to clean the house the way they want to and we did and yet they charge us 350 $ dollars more even when we had already paid their crew 140$. There were a bunch more charges like this but the most ridiculous one was when they asked us to pay for repainting the apartment and that was almost 700 $ for an apartment where we were living for a year. As I said earlier we were the perfect tenants and we really took good care of the appartment so there was no need for any of these things. Then I heard that they were upgrading the units and maybe that was why.
In conclusion I realized that they tried to make as much money out of us so we decided not to pay all of their high fees and as a result they hired a company that tried to make us pay the money otherwise they would file a report something that could affect my credit score. I explained them the situation.and the funny thing is that they took my side. During the last month in the apartments I was thinking to move back in as soon as I could find a roomate but then these unprofessionals things happened and now it is no my blacklist.
I hope this helps.

Thank you.

We love living here! Location is very convenient. The staff here is what really sets it apart from other places we have lived. Cannot say enough about how great they are!

I've loved living here! The staff is friendly and very helpful, the complex is kept very clean, and the apartments are great and roomy.

This the WORST apartment that I lived in so far. The maintenance sucks, amenities sucks, smell in the walkway sucks. I am waiting for the lease to complete.

Been a resident for over two years now and we just extended our lease. We love the environment and the service here. Management has been doing a great job by responding promptly to any maintenance, parking, billing and other inquiries. Special thanks to properly manager Bettie Lyerly for her wonderful service. She has been a great support through out the whole period. Also, I must mention maintenance staff Noye who has been superb with the maintenance requests.

Went to see an apartment there. The building is old, the hallways are old. They renovated the units but it still feels very old, kitchen cabinets are white, and the floor looks cheap.

I lived here from June of 2016 till June of 2017. During the application process they moved pretty slow. I'm an overall patient person, so I don't like being the person to fester others, which was needed in order to move in a timely manner. Once I was moved in the apartment was still not ready for move in, maintenance crews still present. I was unable to move in till the following day, luckily I still had my previous apartment to stay at. After day two my initial thoughts of Calias shifted, they have an amazing staff that was friendly and eager to help when needed. I enjoyed the unit, very quiet for living in the city. No noise from the other tenants, very respectful. I always felt safe even in the parking garages. I look forward to moving back to midtown in the future.