Caliber Collision, San Antonio TX

The communication was very thorough and I opted in to receive text messages for updates. My car was ready a day after the projected date which wasn't a big deal. I am overall satisfied with the work that was completed on my vehicle. The customer service was great as well.

Very friendly staff, took car of our car after a hit and run. The process was easy and we’re thankful for Ray’s help! Highly recommend!

This is the first time I had my vehicle fixed by this collision facility. They kept me updated on the process of repairing my car until they completed the job.

This place was great!

They kept me very up to date and well informed along the way in process and got my car back to looking like new after the hail storm. They even got it back to me before the anticipated completion date. Great experience, great customer service.

S/O “Kip” the guy that took care if me!

Been here a few times and one, the service from beginning to end is top notch, two, they're usually cheaper than most (from my experience and maybe there are others i haven't visited) and three, the work they do is great. They can be a little slow, which is my only negative.

Ray was awesome! He was friendly, nice and explained everything. He got the car done a lot sooner than expected!

Too really good care of my vehicle and I got it back within the time my vehicle was scheduled. Ray Bar did a great job

I just fell in love with the excellent work, great customer service. Ray has been amazing throughout the entire process. Would recommend to all my family and friends.

Great service and extremely happy my car was repairable. Mr. Ray was very attentive with update and the entire team

I highly recommend this Caliber Collision location. This location is clean, friendly, professional, and provides world-class service. Griselda Gomez, Office Manager, is friendly, courteous, as well as professional. You're also in great hands with Service Advisor, Jeremiah Caraway. He is awesome with communication, a great listener, professional, friendly, and was able to ensure my repairs were completed in an efficient manner. Jeremiah provided a quick turnaround with having his technician get on the job fast. In addition, this location and Jeremiah gave me daily, text updates on the vehicle's progress. Mr. Caraway performed self-checks prior to releasing my vehicle to me. During my experiences with Caliber Collision on FM 78 I always felt a peace of mind. This location performed a detailed wash of my vehicle once ready, as a bonus. This location lives up to their great reputation and I highly recommend Caliber Collision. I will not go anywhere else but here, if services are needed in the future. One should not hesitate in choosing Caliber Collision. There is a reason why USAA chooses this business as an approved repair facility. The FM 78 location is a 5 star vehicle collision repair facility!

Ray was amazing. Exceeded expectations. Highly reccommend 10 out of 10 customer service. He kept me informed and up to date through out the whole process. Ty!

Second time at this location - service was awesome, and Ray provided excellent customer service! Highly recommend!

Great service, courteous staff, great communication. You're always kept updated on your status.

The servicing representative kept me informed of the whole process regarding my vehicle. The only complaint I had was it took 7wks to get my car back to me. I had to mitigate between Enterprise and the shop to see who was going to pay the rent since it had been more than 30 days.

This is my first time at this location and the service was flawless. My advisor was Ray. He was very professional, kept me in the loop, and even humorous. They even fixed my car faster than expected. I have to also say the front desk ladies were also very kind and professional. The quality of work was excellent. They had to replace my entire back trunk and lift gate. On top of a new toe hitch cover. If you come here ask for Ray. He will make sure you are taken care of. Thank you Caliber Collision.

Ray was exceptional and made up for the negative front staff employee. Big Texas smile and attitude. Thanks Ray.

It was my first time at this location and my first impression was that it was very clean. I was greeted right away by the front desk. Jeremiah was very nice and professional; he helped me out with services and I was out of there within 30 mins. I definitely recommend this location!

Thus far in the process to get my car repaired, Ray has been the best part of the experience! He explained the process and went over everything with me and set my expectations for everything and just made it so easy. Thank you Ray and Caliber is definitely lucky to have you here.

My experience was great, some of the Best customer service I’ve ever experienced, from the front dest to the advisor that helped me. Thank you to the whole caliber family 10 out of 10