Campbell Appliance Heating and Air, Inc, Temple TX

*SCAM ALERT*
Campbell Appliance is the most pathetic sorry excuse of a business I have ever encountered. The company consists of incompetent, careless, lazy, rude employees who lied about parts, billed us multiple times, and then ghosted us, all while NEVER actually fixing the problem! It’s been months now and our fridge is still broken even though we paid good money. No refund in sight either. They count on people’s ignorance - do NOT bring your hard earned money to this absolute joke of a garbage business which is ran by a bunch of foolish children!

Called several companies before I called campbells none were able to get to me for weeks. Cambell was able to get to me the next day. Thank you!

Prompt response to my hvac and fridge needs. Trustworthy, consistent and professional service. The only company I would trust with stressful appliance/hvac problems at this point. You won’t be disappointed with the guys at Campbell

Every technician, owner included, are very professional and knowledgeable! I won’t go anywhere else for heating, air, or other appliances repair issues. Thank you Campbell Appliances for always providing the BEST service!

The techs are very professional and explained the problem. They were able to get the part needed the same day. I would recommend Campbell for all my repairs!

Called in a pinch, and David was sent out same day. They were understanding about my situation and quickly repaired my issue! He even cleaned out some ducts and gave me some tips on how to prevent the problem in the future. Definitely straight to the point, but I was very satisfied with the service. Great value for the amount of work they did! Overall 100% happy!

My original review disappeared so I’ll summarize: when there’s more 1 star ratings than 2,3,4 or 5 stars-think about it. 14 minutes & $387 later-they changed out the filter on 1 unit that I had on hand &nada on the 2nd. All they brought into the house was an air tank-that’s what you get for having your HVAC maintenances.

I had the worst experience with this company. I needed the ac fixed and looked up 24 hour ac repair and unfortunately, they came up. I was so desperate that I agreed to have them look at it the next day. Fast forward to Monday when they said they would have the part they needed to fix it. Dave is the most unprofessional person I have ever met. He was screaming at me the whole time over the phone and when I stated that I just wanted the money back to go to another company that was more professional he told me it was non refundable and to read my invoice and laughed at me. For the record he didn't send me the invoice until AFTER this altercation.

If you want respect and great customer service PLEASE look somewhere else.

These people showed up and all they did was unplug my refrigerator. They didn’t inspect what the problem was at all. Paid $200 ($160 was just the service charge) for parts.
They gave me a time frame that they would show up to repair the fridge. No call no show! I had to call their office and I was told they were 1-2 calls behind.
I cancelled the service and got stuck with the $200 bill for them UNPLUGGING MY REFRIGERATOR! Scam! Do not call these people for anything!

I used to use their service often and used to be pleased with their service but the last time was very disapppinted. I had to hire another company to explain what was going on. I called several times and made me feel they were not interested on doing business with us.i hope they change so they wont lose more costumers like they did with me.

***BEWARE*** this company is highly unprofessional and doesn’t care about their customers - especially THOMAS. I don’t know how he is still in business. THOMAS is a big time HOT HEAD, he tries to intimidate his customers and take advantage, especially the elderly. Save your time and money and go with someone else. Please read all this most recent reviews all saying the same thing.

Literally call any other company. One star is too much.
Seriously do not contact these people. They refuse to communicate- ZERO communication. They charge obscene amounts of money and don’t/can’t fix the issue. I had to hire a real company to replace my AC and now this company won’t refund me for the hack “repair” job they did. Even after several visits out to the house. This isn’t a real company it’s a scam people. Heed the warning. BBB complaint is next.