Care United Medical Center Forney

Poor customer service. Front desk staff are not friendly. Nurse Practitioner provided horrible service and did not complete full exam for a sick visit. RX was not sent to pharmacy as stated. CNA asked me all of my symptoms in the sick waiting area in front of other people. Will never return to this location.

This is my go to for all my medical needs. Dr. Mittal is wonderful and so is her staff. I see her every three months for my medical needs.

The Care United medical center in Forney is excellent. They fit us in very quickly and the staff was really nice. I was also very impressed with the medical practitioner, she was wonderful and even followed up with a call to me with more information. Very happy with my experience! I would highly recommend

Brought my daughter here after an animal bite. I was gotten back promptly but the staff was more concerned about getting her oxygen level than actually looking at the bite. Took THREE nurses to finally get a reading. The nurse practitioner that saw my child barely looked at the area and originally told us not to wrap it despite it still bleeding some and her picking at it. She came back in and attempted to wrap it but I had to redo after we got home because it was poorly done. I get my child is a toddler but some more effort on ensuring the bites weren’t too deep or some attention to the actual problem and not being tortured for her oxygen levels would’ve made for a better experience.

Excellent low wait time, Dr.of mine has moved up to director with well med, great staff very happy they are in Forney

I really like this place for the few times I need a visit to the doctors office. They are always very nice and they get you in usually in less time than what they tell you when you check in. I do wish they had a guest WiFi so I could use my phone internet while I waited, but that’s a 1st world problem isn’t it?

These people are running a scam we came in for a test, my husband paid with his card for the visit these clinic sent in a bill for same amount he paid and he called severally and no one picked up to clarify the issue, these place went ahead and sent the bill to collections, for a visit we paid for

Worse place to get a drug test… don’t waste your time or efforts unless you want to wait a long time for such a simple process.

Service quick. Heather was awesome. However, poor customer service fromnth e young lady Brianna at the front door. She was not involved in her work. She barely can address the patient because she was rushing to get back to her cell phone to search the internet. Please allow your more personable staff to wok the front door for it is your entry point and set the entire vibe for the visit.

Wonderful first time visit. I did not know the clinic was there and i really needed them. As a walk it it was one of the best experience I've had.no long waiting time
everyone was just lovely and friendly thank you
Pastor Rita King

I received medical help from NP. She answered my questions.
Check in procedure was simple.

Quick and friendly, in and out in less than 2 hrs both times we went and the second time I even had both of my kids needing seen.

I had a telehealth visit. My doctor was a top-notch professional and very knowledgeable. I felt valued and cared for.

My family and I have been going to this urgent care for about two years and was happy with the service until recently. It all started last month when I brought bout my sick daughters in I was told they had an $80 balance. I found this odd because we literally pay a copay everytime we come but I paid the $80. Well my husband brought my daughter in again this month because she is sick and he was told we have a past due balance of $100. He paid it but I called because I’m not understanding. Upon questioning the receptionist I uncovered that I was charged for a COVID test and a strep throat test that wasn’t covered by the insurance. Which I don’t understand what is they copay for. I let her know that I’ve never received a bill and I don’t like that. She said that they send me an e-bill but I have not setup anything electronically. Mind you the day we were charged over a hundred dollars for two kids for the doctor to say to get some allergy medicine over the counter even with the allergy meds my kids were sick. This place is a joke and I will not spend another dime here.

Everyone at Care United are awesome. Dr Mittal is absolutely one of the best doctors I have ever had