Casa Mechanical Services, Round Rock TX

John Longoria came out, used protective gear, and kept his work areas clean. He explained my problem with air flow and vents and how to maintain upkeep. Also gave suggestions we will do for upgrades to our HVAC and was very friendly and professional. An asset to his employer.

Great Customer Service. I sent Joe a picture of my broken 12 year old tankless water heater and he identified the new unit I needed and it was ready to pick up in less then an hour.

Casa Mechanical was referred to us by friends and we could not be more satisfied. Needed an entire new heating/air conditioning system including duct work. The sales representative, Gino, was at our house 2 days after we contacted Casa, explained what was needed, and had our installation appointment set up as we requested. Never felt like we were being pressured into the sale. The installation crew under the supervision of Aldo was amazing. Two crews came out and were able to complete the job in one day! They were on time, professional, and cleaned up after the work was completed. It is hard to decide who to choose in general, let alone when you need the job completed quickly, and especially when spending a good "chunk of change" on a project like this. Without a doubt we are very pleased and would recommend highly!

Moved to a new home 3 months ago, Casa had done the initial plumbing. Didn't seal the pipes well that caused leak in the attic.

Tankless water heater broke during the freeze. Casa quoted $3200 for replacement! Part is about $900, so that's $2300 for labor, for a job that takes 25 mins? I had a certified plumber do it for $225.

Awful company. Called them more than 10 times for the same problem on a new house. They would “patch and run”. They accused me of lying and never fixed the problem. Now, the system is out of warranty and I am looking at a $2,000 repair bill.

Stay away from this company.

Evan and his crew were great- they installed three Heat/AC units and we highly recommend their work!

The absolute best experience from start to finish! HVAC is such a stressful decision anyway. The crew at Casa, especially Evan and Lane, made it so easy. We could not be happier with our decision. I highly recommend Casa Mechanical for all your home service needs!

Workers were very professional and great to work with! Evan was knowledgeable and very helpful! Work got done quickly and we had our AC back in no time. We recommend this company highly to our friends and family!

We purchased a brand new home with casa mechanical being the contractor that did the plumbing here. For the last yr it has been one thing after another with plumbing issues. The techs are terrible and the managment is worse. I can see why they dont care about there production with that type poorless management. Dont use this company.

Great experience. Evan gave me an excellent quote, and that was exactly the amount of the final invoice. The work was done on the day promised and the workmen did a great job. I had them replace my daughter’s a/c shortly afterward.

Evan and CASA Mechanical did an outstanding job of replacing both of my 12 year old inefficient Carrier units with high efficiency Tranes. Our HVAC systems have never been as quiet and comfortable as with the Tranes. Evan presented options for 3 different major brands and included making our ducting more efficient. They have been running for 18 months with no issues. I am very pleased with the new systems and would recommend CASA for any home owner.

CASA did a great job for me! Evan and his staff were great to work with and did a super job on my house as well as my rent house. Evan and staff went above and beyond to make sure my family and tenants were taken care of in the heat of summer! Not only did they install a great unit but they also were by far the best price as well. I will recommend Evan and his staff any day!

Brand new house with plumbing ISSUES all over it, countless times they have had to come out on warranty calls, there work is terrible and warranty repairs are worse. Most recent warranty return. For starters the tech was late, then he begins to ask of all other options that he could do to avoid him doing what he was scheduled to do. We replied with no. So as he's begins to cut the sheetrock out, he cut one the water lines and water spilled every wher because he did not shut water off first. After he goes turns off the water off, he realizes he does not have the correct part to fix the issue. So he has to leave and return again. He then began to fix the issue with a huge mess in the room and water all over the floor. I moved our washer outta the way so he could have room to work the day before, so he decides to use it as a work table and get appliances extremely dirty as well. Left out installation from the wall he cut out in a basket of clean clothes, left a huge mess, and was every unprofessional. I called the manager to explain what happened, be didn't seem to care much so I could see why his techs show this type of performance. The manager showed no type of consideration to my home, our appliances, or his tech doing such a terrible job. Will never use again and will not recommend for any one else to.

I’ve had Casa maintain an existing unit as well as completely replace an entire upstairs and downstairs unit. Their pricing is very competitive and they were even half as much as competition you hear on the radio on the full system install. They typically bill in 15 minute increments and that definitely works in the customers best interest.

Evan with CASA Mechanical was a pleasure to work with throughout the entire process. He was on time to provide an estimate, quickly responding to many questions via text, and at final inspection of installation. The installers were great as well. It was an all day project. While they were here, they were polite, clean and thorough. The lead installer showed me the new system and went through the process of changing the filter and how to maintain clean condensation pipes. Highly recommend CASA Mechanical!

We have used Casa Mechanical since 2012 in our previous house. Also purchased a new variable speed unit from them from the current house AC became more expensive to fix than we could tolerate. Love this current unit. We have the annual maintenance plan with Casa and their service personnel are professional and efficient. I would recommend them to anyone in the north Austin, Cedar Park, Leander, Georgetown, Liberty Hill areas.

Evan did a great job educating us on the AC replacement options and the crew installing the equipment was very knowledgeable and worked efficiently during the installation of our upgraded zone system.

Casa Mechanical is an honest and trustworthy company. We had an issue where the mechanic thought he had fixed the problem and it turned out to be something else and they sent a tech back asap. I recommend their maintenance program because your AC/HVAC systems are evaluated each season and if you have a problem they get out to you very quickly- you become a priority in their scheduling. Excellent company!

Excellent Residential HVAC System installation and quarterly service. We have used CASA Mechanical Services for nearly a decade (since April 2010) to service our residential HVAC on a semi-annual basis. The sustainment effort provided by their experienced maintenance technician focused on heating and cooling maintenance requirements depending on the period of year. More importantly, the effort resulted in a habitual relation and better understanding of upcoming costs. We had been expecting to replace our 13-year old HVAC system; but unlike many homeowners we completed the task on our time as a planned event. The relationship with CASA Mechanical Services: 1) resulted in an extended life of our HVAC system; 2) management of expectations on mechanical replacement needs; and 3) ultimately a reduced cost on replacing the Residential HVAC System. All of which was quality to the homeowner by the CASA’s front office, HVAC replacement technicians, and the service technician. Absolutely the way homeowners should be treated. Thank you, CASA Mechanical Services, for a job well done.

I had an AC and furnace put in my house. They came in the morning, worked through lunch and finished that day. Every one was so nice. My sales rep Evan was amazing. I will definitely use them again and I will refer Casa and Evan to my friends and family. Thank you Casa Mechanical!