Cash America Pawn, Tomball TX

The ATM didn't dispense my money so I'm out 200 till the bank can't get it situated.

I went in here yesterday and apparently, the girl wearing her hair back in a bun working the counter thinks she is working at an upscale jewelery store rather than this dirty, scummy pawn shop in Tomball. Very unfriendly, rude and just all around miserable person. It's not good customer service to have a smirk and half smile on your face when dealing with potential customers! Learn how to speak to people! Show some personality! You don't have to treat customers as if they aren't good enough to be in your store to make yourself feel better about YOU. I will NEVER go back to this place, and I'll be sure to tell everyone I know NOT to deal with this business! I left feeling that maybe they only want a certain race of customers in their establishment. I am almost positive that is why I got the smirk the entire time I attempted to do business here. I'll go down the road from now on, to a better business where employees know how to communicate with and treat their customers. Get some customer service training if you're going to be working with the public! By the way, I gave one star only because I had to choose a star. This business is a NO STARS establishment!

Very friendly educated staff. They respect their customers and have very good deals. I greatly recommend this place for any pawns or if you want to buy something, they pretty much have it all.

They treat customers horrible here. I'll take my business down the road. The heavy set Mexican lady is the worst. I never said a cross word to her and every time I'm here she treats me like a dog. You work at a pawn shop lady, really. The attitude for no reason? Stop treating people like this. Very sad.

The genius behind the counter scratched my granddads ring and didnt even look at the other ring. Then denied both. I went to BELIEVERS PAWN and got 150. Do urself a favor and just go to BELIEVERS PAWN they pay the best and they actually look at what ur bringing them AND THEY KNOW GOLD WHEN THEY SEE IT.

I walked in needing some money that's why I'm there but too perfectly good DeWalt drills one drill one impact two batteries in the charger but it said Bob I'm a drill My name is Robert there was no way they're going to give me any money because it wasn't mine that said Bob on it

Purchased a Samsung watch, just to find out its locked and can't be unlocked with out proper software, I see scam pattern, never returning to this location. What a way to loose a valued customer.

Worst service ever, I don't know where to start. Customer service is horrible. They know Spanish when is convenient. Jacob, who is supposed to be a manager is unprofessional. The latina that has long dark curly hair, is uneducated. If you want to test your jewelry, this is not the place.