Cash America Pawn, Amarillo TX

Absolute worst customers service I've ever seen. Completely wasted a week of my time trying to buy a hand gun. Was told two separate times that my background check was done only to take off work TWICE and go up there to hear " oh sorry I read the name wrong" and a week later when my background check does finally come back I take off work a third time to come finalize the purchase to find out that the original owner had come back to buy the gun and that I should've put money down on it. When nobody made any mention of this too me the other 4 times I had gone in there. Why should I assume I need to put money down on something I wasn't even approved to buy yet. Absolutely ridiculous piss poor people completely wasted my time and cost me over 600$ in time taken off work

Mentions on iPhone search that they accept credit cards, they do not accept credit or even debit cards to get your pawn back.
They make it difficult to get information about your pawn, you can’t even give them your driver’s license number over the phone to get your pawn due date. They have no online portal to check your pawn due date or information. It’s all based on your customer number, so don’t lose your ticket.
They recently put a cap on how much they can loan, got 70 for a laptop that I had pawned with them prior for 120.

Cash America is an amazing pawn shop that offers competitive prices on all of their products. They also provide fair value for anything you choose to pawn. The customer service associates are friendly and helpful. I highly recommend this pawn shop for anyone looking for good deals or trying to make some extra cash.

I've been going to Cash America for years I tend to visit ether locations at least 3to 4 times a week. I always get awesome service.i have spent close to 10,000 +dollars and received close to the same in pawns and sell. I'm always excited to make my next visit I love that I'm always treated with dignity and respect as a customer.the staff is awesome, friendly and always makes me feel welcome! When it comes down to it I'm always offered a great deal on gold, silver, firearms, electronics ect. 100%better than EZ pawn. I'll always choose cash America because they have always been good to me! CHOOSE CASH AMERICA! For ALL your cash and gold needs

All employees at this place always so friendly! And always here to help me when I need some extra cash

Candace and her staff are friendly and courteous. They are very well trained in all products they sell and very helpful in getting enough money for items i pawn. I wouldn’t do business any where else!

I love coming to this location especially since this lovely woman named Tasha helped me out figuring out where some tools are at in their store. She was super helpful and sweet

The best pawn shop in Amarillo. Great employees. Great customers service when a customer enter the store all the time.

I had a great experience at Cash America Pawn. The staff was very friendly and helpful. I would definitely go back and recommend! Go check them out like I did.

Larissa is by far a good management and very professional and goes above and beyond to help you get what you need.

This store really goes above and beyond to help their customers. Tasha is super friendly and is always so helpful

This is by far the best place I’ve went to for some extra cash in a time where emergencies happen. They have an excellent team of employees and Tasha is a excellent person and really helped me out soo soo much a few times…. I recommend this place to anyone.

Candace is by far the best at helping with what I needed.good management and very professional