CEFCO Convenience Store, Harker Heights TX

Just made a pit stop for snacks and smokes. The staff and customers were so friendly. In town from Chicago to visit family. Our go to station. Thanks yall

Employees here have ZERO customer service. The attitudes you get are beyond ridiculous. I asked a guy who has since been fired, to take a drink off someone else's order I was sent to get. He got an attitude and told me to leave and I was trespassing. Nice try bud. A few days ago, 05/04/2023, my wife was charged full price while using the app feature for C4 buy one get one free. Total was 6+$, she told the guy no and he argued with her and told her to just pay it and it would take it off when she swiped. This went for about 2-3 minutes before another employee came and she redid the transaction and did it how my wife explained the manager had to do the day before. The little kid that just started needs to take a course in service before he pops off at the wrong person. I was literally twitching bc I wanted to say something to him but would have REALLY hurt his feelings. The person at the register when we walked in was having issues with him and was still there when we got to the register and they actually had to open a second register on account of the kid.just fire him before you get more backlash and negative review.

Always seems to be the same friendly employees when I stop in for stuff in the morning

At 5: 55 a good employee single staff member working at the register help me afford a little rice crispy snack I had $5.00 but tax added a dollar he helped me out he should get a raise I come here often at night love this gas station!

My fiancé went in to the store to grab somethings we needed. He stood in line and waited for the cashier. The cashier continued to be on her phone and acted like she couldn’t help him. She then helped someone who was in line behind him instead. That’s poor customer service and she don’t deserve her job if you want me to be honest. That’s so not right. Her customer service is poor and she ain’t even supposed to be on her phone to begin with. Don’t have to worry about our service no more though.

When the older gentleman works at night; I'm just gonna go down the road to buy my stuff. Tired of hearing him always complain when people ask him for certain product behind the counter. Don't come to work with attitude and expect people not wanna check your attitude.