Central Texas Agency: Allstate Insurance, Austin TX

My experience with Central TX Agency has been wonderful. It's really nice to deal with personable people, not a machine, a computer, etc. They send out regular reminders to keep me up-to-date, and let me know of any programs offered. To any reading this, you can be on the internet of you can be connected with professionals who I have confidence in will be there should some kind of Accident occur.

I worked with jason carswell over the phone, and let me say that the policy update for my new tesla was incredibly well done and easy.jason was an outstanding guy who helped me find the most optimized plan, and also tried to save me as much money by running discounts that i qualified for. 10/10 experience

I had another Ins that kept going up after years as customer, I changed to Allstate and have never been happier. Great rates, friendly helpful staff and even a refund due to covid19 without asking. Jason Carswell actually cares about customers.

One of the best insurance agencies I have done business with - and I know, because I am a shopper! ;) Ariel was so knowledgeable about the benefits of our renters policy and has continually made relevant offers to me and my boyfriend for bundling our auto and helping us make good choices with our insurance. If we have questions they are all there, and I love that they know so much about not only the Allstate product but the coverage and legalities. I recommend them to anyone looking to feel comfortable and cared for with their insurance company!

I called to compare quotes and Ariel did an awesome job answering all my questions. Now my coverage is better than before!

Changed my Insurance to Central Texas Agency was the BEST insurance experience I ever had. I’m still laughing and smiling how Nikia made the experience a FUN transition from my current company to Allstate! She was pleasant, knowledgeable and super sweet! Kudos to You Nikia! I will tell my Family and friends to switch! Thank you again:)

Great service. I was able to get my business insurance through this agency. I will be using them in the future.

Ahh! The staff are so knowledgeable and understanding! They were very thorough in explaining my current services and offering me the best plans. Everyone was in high spirits and eager to assist! One of the best insurance agencies I've come across in the area!

Charly, Has been a awesome insurance agent. She has taken the time to answer all my questions. The questions she did not have the answers for she asked and provided me with the right answers. I highly recommend her and this company.

Just switched over to this agency last week and could not be happier. I had to call in a couple of times with some questions after I started my policy and the agent Melany was helpful and nice every time. I feel comfortable with this insurance company and I haven't been able to say that in a very long time. If I could give 10 stars, I would.