Champions Club at The Marq Southlake

Family friendly facility, early morning hours and helpful staff. Lap swimming hours available, hot tub and sauna. Indoor playground, two story slides and plenty of exercise equipment!

We couldn’t love the champions club more. It has been the perfect addition for our family. What you get for the price is amazing. We love the child care center, gym, indoor playscape, pool, & more!

One of the best facilities in Southlake. Variety of workout equipments, multiple gym areas, sports opportunities for all ages, indoor walking tracks, one of the beautiful lap pool which is designated for families with all ages of kids. Highly encouraged families to join this year.

Very clean and family friendly gym for working out. Awesome pool both for good swim and great place for kids.

The Champions club is a great place to work out. The classes and instructors are really fun while still being challenging and effective. The kids love the pool and the slides so it's fun for the whole family!

They run too many classes at the facilities. Courts are always full because there is only 1 available 90% of the time. The other court is closed off for lessons or teams.

I LOVE coming to Champions Club each day! All of the employees are great and the classes are so much fun! My kids love lil champs too!

Very good place for adults, children, anyone from family. A lot of machines to do exercise, good pool, etc

Great workout opportunity. So many classes and always clean and inviting. Well done - Southlake! Customer/client service is what you would expect from a city like Southalke.

I love this gym! I am home for winter break and I just got a membership here and the people that work there are super helpful and knowledgeable! The people in the gym is so nice, clean, positive environment for me to attain my goals within the gym! Definitely recommend this gym! 10/10

Water aerobics with instructors makes it very effective for us. Instructors are very cooperative and helpful.
Best thing is water is warm.
Sauna adds massage after all the work out

Very nice gym complete with all the amenities you could think of. (Pool, basketball court, sauna, etc) They have an inside circuit if you want to run/walk.

Great facilities - fun classes, friendly staff, and nice equipment. They also work really hard at keeping it clean and well maintained. Pickleball available in the ac 6 days per week! A nice track for running and walking. The only very minor negative is a lot of teenagers congregating in the weight room after school that are sometimes not considerate of other patrons.

There have been multiple attempts to change the pickleball hours to the original 8-11 schedule, petitions signed, emails sent, you name it, we have done it and nothing has changed. It might be understandable if the court was going to be used, but right now there are at minimum 12 players getting kicked off for ZERO basketball players, or anyone for that matter. And when we try and advocate for change, nothing is done about it. Then when we try to meet with someone to discuss they can’t be bothered. It’s so ridiculous. The hours now are 7: 30-10: 30. The day care hours don’t even start till 8, so there typically aren’t enough players there at 7;30 cause everyone is dropping off their kids. The nets aren’t even set up by 7: 30 cause “no one is there” how much more of a point do we have to prove to keep the hours like they were. My review is not got the policy itself, my review is not for the daycare staff, they’re incredible, the facility is nice… my review is for the lack of being heard when there so clearly is a problem desperately wanting to be addressed

At first glance, this is a great facility - clean and well-appointed. But the more you experience the Champions Club, the more you realize that it's extremely lacking in member service. Every request, exchange and interaction with the employees and management is less than pleasant and almost never ends with the desired result. It seems like they just don't care about serving the members, or are at least really bad at it. You can tell that the management structure is extremely bureaucratic, and I guess that is to be expected of a gym run by a local government.

One prime example: Pickleball. There is clearly more member demand for more court hours for pickleball vs.any other court activity, yet management has ignored many comments, conversations and even a petition signed by 75 members! The decision-makers in management are never around to see or listen to members and the employees just follow orders. Bureaucracy defined.

It's actually astounding how a facility and organization built to serve its members can become so blindly backwards and come to think that the members are there to serve their schedule, needs, processes, and rules.

My other major complaint is that virtually everything in this facility is under-sized or under-appointed for the size of community that it serves. There is only one full basketball court (which has to be shared with volleyball, pickleball, and every other court sport). All of the group fitness rooms are too small (almost laughably so). And the cardio and weightlifting areas are too small / under-resourced and awkwardly situated.

Quick recap of other pros/cons:
- Swimming pool is great, but always has maintenance issues and lap lanes are too short
- Locker rooms are very nice
- Child care is great
- Great place for kids parties

The Champions Club would have 2x - 3x more members and participation if they put more thought and effort into these problems. They will continue to lose members as other gyms are built nearby (especially Life Time). It's sad to think of what it is vs.what it could and should be!

I come here to use the Pickleball courts. The Pickleballl members have emailed, signed petitions, literally begged at this point to get more court hours but all of those requests have been ignored and denied. Their response to my emails have been that they want the courts to be fair for all members. Currently the Pickleball players get the court for 2 hrs during the summer and 3 hours in the fall. The basketball players get the courts for 14 hrs in the summer and 13 hours in the fall (with a few exceptions). The pickleball community is robust at the Champions club but every day they kick off 14-35+ Pickleball players to make room for 0-2 basketball players. I don’t know how this is “fair” and I don’t know why our requests have constantly been denied.
In their email they also mentioned outdoor pickleball courts are coming- well, there are also outdoor basketball courts. Unless this is changed, I will be switching clubs as soon as Lifetime is built. The Champions club has already lost many pickleball patrons to other gyms.

With all that said. The childcare and it’s staff is phenomenal.

Beautiful gym! It serves our family for years. Friendly lively young staff and serious security. Equipped with all amenities, and it has a sauna room!

Love love love this place

Their pool is awesome, lifeguards are alert and they Makesure everyone is following guidelines.

People will welcome you with smiles any time of the day