Champs Sports, San Antonio TX

I will continie to shop at Champs. For me, they have everything that I need when I go in to purchase my items. Thanks to the knowledgeable staff. Keep up the excellent work!

The last 2 pairs of shoes I've purchased from this location were $10 more than Shoe Palace. I guess I'll start being a better shopper in the future.

Shout out to Archie and B for the Excellent customer service. I called and asked them to hold my shoes and they were at the register when I arrived. If you want the best selection of shoes in San Antonio, go to Champ Shoes in the North Star Mall

I would have walked out if Porsha didn't help me. She was friendly and patient with me until I found something I liked.

Too pricey for what they sell. High priced Nylon tops u have to buy 2 to get it at 25 each only needed 1.
Not impressed to trendy not for 60 yr olds and over.

This store haa terrible customer service on the phone. I spent $700 on shoes & was supposed to get a pair delivered. I called a week later & just got put on hold for 15 minutes. I tried calling back & now its constantly busy! Dont go there.

Champs Associates are very helpful and courteous. Always a pleasure to shop at Chsmps! Thank you for the great service.

NOT VETERAN FRIENDLY!
Went to the store today with my drivers license that states I am a Veteran of the United States of America and I was told they could verify my service but the State of Texas could and therefore I was denied my Military Discount. Spoke with the manager and I was told there is nothing he could have done!

Everyone working here was very nice and helpful, even on a very busy Saturday a couple weeks before Christmas.

I didn't like the customer service we received today. I know people steal but treating a customer like they are going to steal the one shoe you allowed them to try on is not good. And on top of that not being friendly equals me never coming back to your store.

The employees are very unfriendly, they don't have positive attitudes to serve customers and even worse some of the staff are racists. Very disgusting of these employees in this store.

No employee greeted me as I entered the store or when I was looking at the Nike shoes even though they had like 10 employees standing in the front of the store.

Awesome experience! The associate that helped me, Isaiah, made sure to make it his top priority to rush and get me my shoes. I appreciated that very much! Will definitely be returning.

I was shopping in store 14091 at North Star Mall, last Wednesday. The store had steady customers, but the employees were very inattentive. No one spoke as I walked through the entrance. No one asked if I needed any assistance. I shop Champs often. An employee (a bigger guy) walked by me several times as I was picking out Nike socks. He never asked if I needed help. I finally the female cashier (Breanna) for help. She went to the back to look for more socks. When I was checking out, I told the cashier that the employees lacked good customer service skills that night. She said they lacked help on the floor that night. That is a poor excuse. I will look for other stores to spend my money.