Chase Bank, Fort Worth TX

If they made Bradley the CEO of JP Morgan Chase Bank I might consider banking here again. The bank gets 2 stars but Bradley gets 5.

This chase bank has drive thru atm.the park i didnt like its that the space to frive cars is small.it wasnt made for truck or big size cars.my trucks tires was rubbing on the curve.beside that i would just get off Next time.this was my first time here.

Erica was so professional with answering all my questions, as well a providing me solutions for my banking needs. She is a true asset for the Chase Bank organization.

Went thru the business drive thru and sat there for about 10 minutes before being acknowledged. I know it’s Friday afternoon but a simple “I’ll be right with you” would be nice. I usually don’t have any complaints at this branch.

Typically very polite, but they make it obvious you are not their top concern. Any hiccup. - such as their card readers not working - and they throw up their hands and tell u sorry, nothing they can do. They're the only branch with this issue. Hmmm. And they definitely don't get in a hurry.
TL;DR They're doing you a favor by just acknowledging you.

Amazing teller staff! Thank you for being so helpful and answering all of my questions and concerns! Thank you for teaching me on how to use the app

My mother passed away and I was just trying to close out her accounts and the lady was EXTREMELY rude to me. I don’t use chase bank but was considering it at one point but I would NEVER use them as a bank.

The staff is great, but it’s the drive through that gets one star. They seriously need to update it. I always feel like I’m going to scape my car or hit a curb. If there are three people in the atm line, you cannot get to the commercial lane. Ridiculous.

Have been banking with Chase for years. I'm pretty sure that waiting for half an hour for the services of a notary is ridiculous. Ran out of time and had to leave without being helped. This is the type of service that loses customers.

The bank that I will not do business with Bank of America Wells Fargo and Chase Bank simply because they have too many problems and they're always on the news for negative issues when I came to this bank I was treated with respect by the staff here but the folks who are in charge for making decisions for the overall institutions it just seems like Executives get fancy raises while employees seem like they get little to nothing but I am happy to say that this Bank did sit down with me and resolve my issue unlike Wells Fargo

This bank is the crappist bank I ever been to since the day I started they have issue, their systems are always down and any simple transaction take over 30 mins to complete. I will be cancelling and taking my money else where

Love coming since 2009, Ask for Alex. This is the best branch!
THEY'RE FAST IN&& OUT&& ON YOUR WAY

VERY PREJUDICE BANKERS AT THIS LOCATION. THE BRANCH MANAGER DAVID ROBINSON CANCELLED MY ACCOUNT AFTER YEARS OF BEING A CUSTOMER.
HE DOESN'T LIKE AFRICAN-AMERICAN PEOPLE.
I REPORTED HIM TO HIS ALSO PREJUDICE DISTRICT MANAGER DAVE WARTH.
DON'T BANK WITH THESE PEOPLE OR CHOOSE ANOTHER BRANCH.
IT'S AGAINST POLICY AND LAW TO CANCEL A CUSTOMER'S ACCOUNT WITHOUT DUE CAUSE.
THIS MAN ROBINSON HATED I QUESTIONED THING'S AT THE BANK WHICH IS MY RIGHT.
HE IS A TRUE RACIST!