Chili's Grill & Bar, Longview TX

Good place to taste excellent dishes. Good hygiene and organization, attentive and helpful staff, always willing to make guests feel good. I recommend it

Now granted I know that the power is out in Longview. I know that there is a wait, but what I didn't appreciate was a guy walking in after me, getting seated. I'm not looking to complain, but a wait line should be just that.

We had to wait quite awhile when there were TONS of open tables. There were several other people waiting as well. Might I add it was at 2pm, so there wasn’t a lunch or dinner rush.

We stopped in on our way home from Longview. It was late, so there's always that aspect, but the food was very lackluster. We ordered skillet queso, which was barely warm - then for my entree, I ordered a sirloin. I ordered it medium-rare, but it came out rarer than rare.

Service was good. I can't remember our server's name, but she was very attentive.

Bathrooms were beyond disgusting.

Chili's has become a once a werk/date night place for us! They're food is good, their staff is awesome and the drinks are fantastic!

Where to start. We called ahead, by several hours, to inform them of a party of 8 for my son-in-law's birthday on a Tuesday at 6: 30 PM. We arrived at 6: 28, and while they knew about our party, the table wasn't ready. After about 15 minutes we were seated. The only bright spot to this evening was our waitress, who was on top of things. She took our drink and app orders, which were brought out in a reasonable time, and we waited for our mains, which after about 30 minutes were brought out. My son and I both ordered the old-timer burger, and they looked as if they had been cooking since the previous day. Well past overcooked, dry and tasteless. Normally I would ask for a new one to be fired, but then I realized that EVERY entree was just terrible. Fajitas that were undercooked and almost raw, cold shrimp pasta, overcooked ribs and cold french fries just to name a few. I realized that sending food back was probably a lost cause, and a cook that can't cook a simple burger any better than that probably won't be any better the second time around. I could be a little more sympathetic had it been busy, but this was on a Tuesday evening with maybe 15 other people in the entire restaurant! Nope, We just cut our losses and used it as a learning experience. There are many better dining options in town, and we will not be returning any time soon. Or ever.

We were there on a Saturday night, late. The service was good, however the food was not. Way over salted. Salt was the only taste. Our server was good though.

There wasn't alot of people there, but food took awhile to get to table.but if was good.

Ordered to go 2 days straight and it was great togo cashier both days was a young happy friendly face looked like she enjoyed her job.

The menu has changed alot and not for the better, I still love the molten chocolate cake tho

My server Katie and another server John waited on me. The service was impeccable. Katie was attentive and so sweet. I tried something new and it wasn't to much liking and when I asked her to have it remade she was so on it. I asked John so food recommendations and he was ready, recommended two pastas, a Burger and the Crispers. This visit was a 10/10. Perfected service. There was a lot of team effort and the atmosphere was wonderful.

We just tried to eat at Chili's. Called ahead because we had a larger party, were told that we would have a 30 minute wait. We arrived approx 2 mins later and were told we would have a 1 1/2 hour wait. We looked around and half the restaurant was empty tables, very confused, but we left and went elsewhere, probly won't go back.

The wait took forever, they seemed understaffed, it was hard to get refills and they crowded everyone into one small section of the restaurant. I doubt I will return again anytime soon. The only plate that was palatable in our group was the steak and the fajitas. Every piece of chicken was seasoned with lime and coriander/cilantro and had a marinade after taste that was terribly bitter.

My salad was old and croutons were soggy. No salad dressing on my salad either even though I ordered some. It was a very small amount of lettuce included in the salad for it to go salad. The soup was okay. But they did not give me any napkins, fork or spoon with my to go order. Just the two small containers, one with a old soggy salad with a very little lettuce and a small soup container. Can't believe I spent like 11 bucks on that? !