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Christian Brothers Automotive Pearland, Houston TX

Address 9245 S Sam Houston Pkwy E, Houston, TX, United States
Phone +1 832-564-4870
Hours
Monday7:00am-6:00pm
Tuesday7:00am-6:00pm
Wednesday7:00am-6:00pm
Thursday7:00am-6:00pm
Friday7:00am-6:00pm
Website www.cbac.com/pearland
Categories Auto Repair Shop, Car Repair and Maintenance
Rating 3.9 18 reviews
Nearest branches
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Christian Brothers Automotive Leander — 120 East Sonny Drive, Leander, TX
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Christian Brothers Automotive Pearland reviews

18
Sort by: date highest rated lowest rated most helpful
Puskar
April 04, 2023 4:53 pm

Had worst experience, came there last summer to fix my AC. They said compressor need to be repaired and some other stuff. Went to another autoshop, they just refill the ac coolant and its working fine almost 4 month now. Such a shame guys, upgrade your technicians.

Jasmine
March 25, 2023 6:28 am

I took my car in on a Monday 7: 30 for water pump replacement and they were done by 4 the same day. They even had the shuttle to pick me up when my car was complete. A lot of the larger places follow policy and are not very understanding but Christian Brothers understood the importance of getting my car back as soon as possible. They also beat the price that I was going to pay elsewhere for the repairs. I will definitely be back with any other service I may need. Customer service is a 10 out of 10. I definitely recommend.

Carolyn
March 08, 2023 2:12 pm

I've been coming here for about 5 years and I've been very happy with this companies professionalism and kindness as well as knowledge. I recommend it 100 %.

user
March 06, 2023 4:41 am

Over a span of a week, they missed on 3 different appointments to diagnose my vehicle. We wasted time and my wife and I went through much transportation inconvenience. And they still wanted to charge their full diagnostic fee. No problem paying it if your going to deliver when you say you are going to deliver but they didn't. There was no value at all placed on my time. Was also elevated to the service manager who was no help.
Ive had good experiences with this shop in the past. This is very disappointing. Go ahead and come here if you want to wait for days after missed appointments to get your diagnosis.they'll just get to it late and charge you.

Julio
February 19, 2023 7:22 am

Friendly staff, very reasonable prices and fast vehicle return and honest. I knew what issues my vehicle was having and Christian brothers automotive did not attempt to con me into unnecessary repairs.

user
February 09, 2023 10:18 am

Steering wheel what is it stack could not drive track. Christian brothers did a great job as always

Courtlyn
January 17, 2023 7:37 pm

Had an appointment for an oil change and a tire rotation that took an hour and a half with no one else being serviced except for one man who had to wait 30 minutes for them to change a filter I’ve changed in 5 minutes before on my vehicle. The man said my name wrong even after being corrected and my car was out of balance when I drove away. I came back to ask about it and the fact that a balance wasn’t offered even though it was listed as “balance not included” on my receipt. He says he doesn’t have a balance and can unrotate my tires if I wanted. Waste of my time and honestly wished I’d just gone with the regular Firestone since I know how long I’d be there and they actually balance your car out. Everyone raves about Christian Brothers but this man was really disrespectful.

Richard
December 29, 2022 5:15 pm

I went with them because dealership were quoting me a high price. CB were very helpful and transparent. Explained what was wrong with my car and fixed it.
Always an enjoyable experience going with them

D J
December 27, 2022 12:19 am

I liked the quality and speed of service. I went in for an oil change and was greeted with a smile. I also received updates as I waited. Very good and would definitely recommend.

gmonarez
December 22, 2022 6:48 am

Way over priced on parts and labor. Took my car to them to have an alternator and serpentine belt replaced they wanted to charge $1113.00. They didn't offer any budget friendly options just made it seem like that was the only option. I did not do service with them and to be honest they have lost a customer and gained a bad review. Honestly with what they charge just take your car to the dealership.

David
December 17, 2022 7:43 pm

They turned my day around. I was running late from work and missed my appointment. They still took my car in and performed all the work. The customer service was great and they performed quality work. They have gained a new regular customer out of me. I will definitely be going back and would recommend to all my friends.

Angela
November 29, 2022 7:34 am

These guys go above and beyond. Everyone so attentive to my needs, and very very nice ppl.thank you and God bless all of you. Angela Tree

Laura
November 29, 2022 2:59 am

Wheel bearing replacement was what I ended up getting done.

I love how nice and sincere everyone was and never to busy to take my phone call to answer a question

I absolutely loved the pick up and take home service which was necessary for me, or I would have been stuck to sit there and wait.

I will return if my car needs repair again for sure.

Vicki
October 14, 2022 11:38 pm

Aaron provides good Customer Service, an example is making sure the work on your car is completed in a timely manner. Thanks Aaron!

Roberto
October 13, 2022 2:33 am

My OWN personal experience was unsatisfactory. Took it in due to jeep getting warm. The communication system was great. I repaired what the service men and service manager suggested was the problem. After paying over 1700.00 for a new radiator and hoses, I got my vehicle back and problem was not fixed. I took my vehicle back and all I was told was oh it didn’t get hot on us. So after picking up my vehicle it got hot again. I called and took it back. Same response it didn’t get hot on us. So again I got it back. Third time I took it back they said oh yah it got hot. Then suggested it was another issue. The service manger tried to make me a deal. He would charge me no labor cost but I have to pay over 300.00 for a new water pump. After I took it somewhere else to replace the water pump, gasket and belt, it’s still not the problem as a matter of fact I’m being told because the engine was running warm so much it more than likely blew a gasket or worst case warped my engine. Again this is MY experience.

Fred
October 11, 2022 8:44 am

Great people and great service! Also True people of GOD with Music, Bible at your finger tips. Felt the power of GOD there and that's what we need in our lives and businesses!

Martin
September 27, 2022 4:43 am

Very precise and efficient service, they got me in and out in a very short time. Very friendly staff and are on top of their game. I would most definitely recommend their services to anyone!

Claudia
September 20, 2022 12:57 pm

They were fast their office is clean and their staff is very friendly and super detailed about what is did it to be done to your vehicle. I love that they share the pictures that they take of what you’re having done so that you can see the before and after. I had my brakes done and I could see that they were very much needed.

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