Circle K, Alamo Heights TX

I had two separate purchases. The first purchase was for a bottle of water. I get to the counter and Kia rings up the bottle of water and it rung up more than what was marked on the shelf. When I let her know that the price is incorrect, she shrugged her shoulders and said, “I don’t make the prices. ”
The next purchase was for ten packages of cigarettes. Kia asked me for my ID. I handed it to her. I notified her that this is the only Circle K that actually scans the IDs and that they should make this policy universal. She snaps at me and says, “I can’t worry about other stores I don’t work there. ”
From start to finish. Kia’s attitude and demeanor was negative like she did not want to be at work. She did not smile or have a welcoming attitude. She did not say thank you or give me a bag. This not what I expect from the assistant manager.
The African-American lady that is usually there is caring courteous, helpful, and friendly. If Kia did not feel like being at work she should have called in. She looks like a beached whale with a bed head.

Really great customer service. Went in with an issue and got it resolved in a very polite manner!

We try. There are good moments & moments to work on. We as a team try to take care of every guest’s requests. Thank you for stopping in & we hope to see you in a few days. Griffin @ 2196

The people that works there is always very friendly and curtiouse and the place is always clean and in order for the most part.

Nate was fantastic and so friendly polite had a great attitude would come back again and again for that great service