Citris Nail Spa, Webster TX

I was quoted one price at the beginning of my service, but when I went to pay they added an extra $15. I don’t mind paying for quality nail service, but I don’t like being hustled.

Check ur receipt BEFORE PAYING
this place will charge extra 10$ than what u should pay.happened once? NO. Twice!
Last time I was there after I went home I realized I was charged 10$ extra than they told be at the beginning of the service. It was too late for me anyway to get my money back.

Today After my visit WHILE PAYING at the cashier, the lady took my credit card and said ur balance is 90$. It took me 5 seconds to realize that was extra 10$ than what they told me (AGAIN) I told the lady (I should only pay 80$) she ignored me and kept charging the card, so disrespectful! I told her again (m’am my service is only for 80$ dollars) she said (oh I am sorry I charged u 10$ extra by mistake, but sorry I can’t give u ur money back, we will use it as tips)

Excuse me! I always tip, but not mandatory! They basically stole my money and told me in the face we will not give it back to u!
Never go there again!
If u wanna go ask about the detailed prices before doing anything! And be carful, they will change their word!

Reading the reviews, that is a concerning pattern! They do that for all their customers!
I wonder how they will keep a business like this! I’ ll make sure everyone knows

Julia did a fabulous job with my pedicure. She was detailed and has a pleasant attitude. Ben did my dipping powder and my nails look great. Thank you both for your time. I can tell they both take pride in their work.

Normally my favorite place and I’m very loyal to them, but the receptionist is ALWAYS rude. Every time.
Today she gave me a broken chair that was stuck in full recline. Like I was lying down almost. The motor was completely broken so we couldn’t scoot me closer or sit up. And obviously no use of the massage feature. I asked if I could move and she rolled her eyes and walked away

This is actually a lovely place, my pedicure lady was amazing and super thorough and detailed, literally like nothing I have ever experienced. She just went out of her way to make sure my toes were done right - no smudge of polish out of place anywhere. My manicurist was ok, but there were some spots on my acrylics that she could have paid more attention to. She also nicked me. Basically like every other Mani I've ever gotten. The thing that did stand out about her though was the acrylic job she did, I asked for an ombre light pink to soft white and they did look amazing, but like I said there were a few spots that she could have paid attention that would have made her stellar. I also got no hand massage but I did get an awesome foot massage. Only other thing that was odd was that there were no plastic liners in the foot spa thing, but I think it might have had antibacterial stuff in the blue water, not sure. In any case I would definitely go back if I had a fancy event to go to and needed something a little fancier than your average neighborhood nail salon. For a full set and shellac Pedi was like $120 + tip.

This was my first time going to this place, by far the BEST experience! Although the prices are a little high then average it was well worth the price. If your looking. For a good pedicure this is the place to go. The didn’t use the average cheese grater looking thing, my dead skin was falling off like crazy and left my feet feeling so smooth, they treated me with mimosa and refilled without asking. They used fancy rose petals and oranges in the water and had a variety of different scrubs to choose from I chose lavender. The lady took her time doing the pedicure I didn’t feel rushed at all. She was easy to talk to. I will be back again ️ Citrus nails thank you for making me feel amazing and relaxed you girls are awesome.

The service was fine overall results, still to be determined I had my nails done yesterday and would never return nor recommend! I had a full set, medium length, in white powder done. The nails look fine but I was charged $60! That is completely outrageous considering they were not that long and had absolutely No Design! Their price book claims 1 powder color to start at $45 when I asked the receptionist why such a big price difference the nail tech told her because of the length! So an extra $15 dollars for a medium length nail! NEVER AGAIN

I was perfectly happy with the service. Until I got to the point where I had to pay. The ladies brought me over a menu that was not attached to a booklet like the one in front. It said a deluxe pedicure was $32 same for a deluxe manicure. When I got up to pay I was told I owed $80. They had the lady who did my nails come up and show a booklet with the prices of the one in front. Not the standalone sheet that I was shown to choose from. I will never come back again ever! There was no way I would have paid $48 for a deluxe pedi! I could not afford that at this time! I would have left a tip had they charged me the right price. To me this was a scam! I looked very closely at the menu I was shown, so I'm certain of the prices I agreed to! I'm sure they don't care that they just lost one customer. But I care that I was lied to and charged more than what was on the menu I was shown!

My manicure didn’t last an hour. Half my nail polish chipped off by the end of the first day. My daughter went there today spent 80.00 for a set of nails she didn’t request and the guy was very rude to her. Save your money and go somewhere else.

The nail techs here will talk and laugh about you obnoxiously in their language thinking you don’t have a clue about it while still assisting you.

Mia did an absolutely amazing job on my feet I haven't been since before covid, so my feet were longggg overdue. She didn't bat an eye and made them perfect

My pedicurist was very gentle and didn't hurt my cuticles! Which is a plus for me! My nails cam out very very cute and stylish! I am satisfied!

I love this nail salon. I have been going here for around 6 years. Great, friendly and knowledgeable staff. The place is always clean.

First time visit for a pedicure, Emily was my tech. She was Professional, friendly, efficient. Salon is clean and good ambiance.

This place was highly recommended to me by a friend, but wow did I have a terrible experience. I brought in a photo of what manicure I wanted, and definitely didn't get it. Completely wrong color, I got a nearly pastel green instead of a dark forest green. Completely wrong finish, glossy instead of matte. It was a huge struggle to get the very simple design I wanted. The nail tech also cut my skin with the tools. My pedicurist, however was a complete delight. The stars are for her.

This was my first time going here and I LOVED it. I didn’t catch the name of the man that did my manicure, but he payed so much attention to detail and made sure each nail was perfect. He was very helpful with picking out colors to match the picture I showed him, the staff was very friendly & I cannot find anything to complain about! LOVE LOVE LOVE this salon!

They did an overlay the first time with acrylic, I loved it. The guy recommended I do dip the next time I come. Best advice yet! I have had 3 nail tech and they have all been equally great.

I love this place, it’s nice and the ladies are nice. Also, I notice my nails do not break off here and if I do gel nails they don’t start peeling right away like most other salons. The quality is good and I love the hot rag on my neck!

This is by far, my FAVORITE nail salon. They are always so sweet when I come. The only thing I will say is some times the nail techs can be a little impersonal but, other than that.they are amazing. My manicures are always high quality and they definitely take their time.

My nails snapped in half not even a week of having them and I paid $70 for nails I could get better quality for $50. They’re overpriced for little designs and I’m never going back