City of Lufkin Animal Control

Gets one star because negative stars isn't a option. Only enforces laws that hurts animals and lines pockets. Typical city office.

These people for the most part are stealing money they don’t come out when you call them. They said they don’t have room to pick up stray vicious dogs in black neighborhoods. They’re basically running a doggy daycare for the dogs they already have. Terrible terrible service I hate my tax dollars goes into something like this.

Called to report a dog missing felt like it was from a good home had no fleas looked well groomed but the customer service guy that answered was very rude didn’t want to hear anything I had to say only kept saying that if I wanted to drop the dog off that I had to pay a $30 drop off fee I told him hey I’m reporting a dog missing it’s not my dog and he said it didn’t matter that I would have to drop the dog off with $30 drop off fee so I didn’t mind doing it but since the guy was so rude and unprofessional I told myself that I’m going to look at the reviews first and then go from there and what I seen I was completely horrified I would never take any animal to go be treated badly so I took the dog up and down the streets till I found her home and was glad I did cause these people need to be locked behind bars for the type of things they do to these animals.

Just got our new addition to the family! Everyone was super nice and helpful.

I called to report a lost animal & the woman who answered the phone was not personable she talked over me & wouldn’t let me give her information. She sounded like she didn’t want to be at work or maybe she doesn’t like her job. Whatever the case may be 1 star was too much for her customer service.