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Citydog! Club, Addison TX

Address 3870 Ponte Ave, Addison, TX
Phone (972) 243-3929
Hours 7:00am-9:00pm
Website www.citydogclub.com
Categories Dog Day Care Center, Kennel, Pet Groomer, Pet Supply Store
Rating 4.6 21 review
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Kennel Citydog! Club reviews

21
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Katie
August 04, 2020 8:19 am

ABSOLUTELY love CityDog! They groom Camo too. And they are the only ones he’s allowed to spend the night with. As soon as we pull up he practically runs out of the car. And as soon as we get home he’s crashing for the night. You can tell they LOVE and CARE for all the animals.

Tanner
July 26, 2020 10:04 pm

It's a good place. The management and staff are kind to me and my dog. They don't allow my dog to misbehave. They also been really good with the grooming and baths. Only con is price. Since it's in an expensive growing area it is pretty pricy. Packages are your best bet.

Shewayna
May 31, 2020 4:36 am

We loved everything about this location! From the friendly staff, to the personalized service for my Morkie, to the report cards they give after your service. Sydney did an amazing job on Ari's cut. The facility is very clean and everyone was very involved with the dogs which I loved. Ari and I will definitely be back!:)

Samantha
April 22, 2020 12:18 am

We love this place! Sydney did such a great job on my dog! All of the staff is very professional, kind and caring! We look forward to bringing back our dog for her next bath and grooming. We wish they were located in more places since it is kind of a long drive for us but it’s worth it.

Jacqueline
April 16, 2020 2:15 am

I LOVED IT! They did so good with my 8 year old labrador.he’s smelled so good, looked so happy and the staff was so professional and extremely friendly! Definitely going back!

Michelle
January 25, 2019 10:50 am

I love the staff here and how Amber takes care of my little girls! Best groomer in Dallas! I’ve tried several.

Steven
December 20, 2018 2:05 pm

This place is absolutely fantastic. The staff really is what makes it so great. They know all the animals by name and are super excited when you bring them in. My dog Scamp is always so pumped to go in when they greet him. It's easy to tell everyone there is an animal person and it shows with how they treat them.

Getupradio
October 22, 2018 9:53 pm

Great place for housing your dogs while away. Great staff and you also have webcam to view dogs on app. Pay is reasonable and they offer up to 24 hour service. They charge abit more for overnight service. I highly recommend this spot for taking care of your dog (s).

Maria
September 23, 2018 6:55 pm

This is walking distance from me, so I’ve taken my pup here to get groomed and they’ve done a good job each time. Definitely much more reasonably priced than the equivalent at petco or petsmart. You do have to make an appointment with them at least a few days in advance, their spots fill up quick

Richard
September 15, 2018 12:44 am

My puppy loves it. The staff are friendly and have taken a genuine interest in the care of my puppy.

T Harris
July 12, 2018 10:29 am

I came in for an interview today, and honestly they all were so friendly. Such a clean environment as well, I would most definitely bring my 4 leg children here! 5 stars all the way!

Emily
July 10, 2018 8:39 am

We absolutely love City Dog! Kim & Jessica are the best! We never hesitate to take Thunder. He loves it and so do we. Would definitely recommend to friends.

peter
June 07, 2018 2:30 am

Very friendly staff and good facilities. I like that you can see the play areas from the outside. They offer walks and feeding options (Orijen products) along wtih their day care services. The only thing I would have liked to see is a remote viewing option for when I'm traveling.

Matthew
May 01, 2018 8:11 pm

They always take great care of my impossibly rude little dog. Prices are fair for a doggy spa and the staff are all excellent!

Lori
March 13, 2018 1:41 pm

Rally the Pomapoo loves his play dates at CityDog Club! He gets to stay with the small dogs that are his size and equal “play level”. We love the later closing time of 9pm that allows mom to go out for dinner without having to leave early to pick up the dog.

Elina
December 22, 2017 7:34 pm

We've been taking our dog here for months and she absolutely loves it! The prices are a bit high, but they do have some buying options which helps with the cost, if you buy days in bulk. The facility is very clean and always smells great. The staff is friendly and many times I see them kneel down to pet and play with the dogs. One of the really awesome features is each play area has a webcam and you can download an app ($5/year subscription) to view your dog during the day.

The staff always makes you feel comfortable and welcome. They do a great job at remembering the dog names and always take their time introducing the dog into the play area every time you drop your dog off. My dog is shy around other dogs but she gets extremely excited to come here and tries to jump over the counter just to get into the play area. I would highly recommend to anyone looking for an awesome doggy day care.

John
December 17, 2017 5:32 pm

Best place hands down. This place is super clean. Dog records are kept up to date on their system and will even send an email to let you know when they are due for most shots.
They even know which human belongs to which puppy and has them on the way to the front before they even get inside the front door.

Regina
November 30, 2017 12:45 pm

These guys take great care of my pups. They are loved and so happy there. They know us and our pups by name and I never worry about my furbabies when we drop them off for daycare, boarding, and grooming.

Natia
November 06, 2017 5:09 pm

This place is clean and all BUT I applied their and they never got back to me and tried calling and calling and they said the owner Jessica would get back to me and never did! Not good customer service at all! EXTREMELY RUDE

Jason
September 13, 2017 6:12 am

I will preface this by saying I have not brought my dogs here for daycare/boarding. This is a review purely on observations. It is 2: 49 am on a Saturday morning (Friday night) across the street from a bar, etc.and the dogs are all together with the lights blaring. There are a few cots, but with the lights that bright and 'happy' people walking by, these dogs are far from being able to calm down, much less sleep. On the big dog side there are 12 dogs with 2-3 cots, the rest of the area is Astro turf and it's brighter in there than an interrogation room. I don't understand why they have to stay up all night and be window dressing for the late night bar crowd. They are pack my back and forth barking. I wouldn't be happy if those were my dogs.

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