CityLine Automotive LLC, Wylie TX

A huge rave for Cityline Automotive in Wylie. After reading so many great reviews here (though I used them before for an alignment). I went there for repairs after rats chewed my wires. I pulled up at 4pm and told them my problem (thankful the car was still drivable). He asked if I could leave it and I said no. He said give me the keys. They repaired it within 1 hour!

Brought my Audi here and was a little worried bc it’s an Audi and I had never used Cityline before, but they were recommended multiple times in my neighborhood fb page. The Audi dealership I originally took it to kept my car for 2 weeks, had me pay a diagnostic fee, and could not find out what was wrong. Cityline fixed my car (drastically cheaper than the dealership), was finished in 3 days, and I went to pay and my card was declining which I knew was not right. I called the bank and apparently their whole system is down. I called Cityline back and apologized and said they could keep my car and I would call back on Monday (it’s Friday at closing time) when the bank had their system back up and make payment and get my car. He literally said, “no worries, I trust you. Come get your car and call me on Monday to make payment. ” I am shocked. That is the definition of amazing customer service. I will be using them for all future car issues and could not suggest a business more.

I recently took my Honda Accord to CityLine due to a noise coming from the dashboard and trunk. Wes quickly diagnosed and resolved the issue to perfection. CityLine is now my go-to mechanic for anything car-related. I highly recommend them to anyone in need of quality car service!

Another great experience with CityLine Automotive. Wes is the most honest guy I’ve ever met. Takes care of his customers.

I meant to review these guys sooner. Service with a smile, very friendly, and their price for a fully synthetic oil change on a German car is very competitive. Why go to the dealer?

5 Stars is not enough! The guys at City Line Automotive know their business well and keep the customer the top priority. My engine blew in my 2008 Avalanche and Wes walked me through all the available options. He went into detail on the pros and cons of each option and suggested the best option to fit within my budget. There was clear communication on the expected timeline for the engine replacement and constant contact for updates while I was waiting. I just picked my truck up this week and I couldn't be happier. They did exactly what they said they would do, in the timeframe they proposed and at the cost presented before work started. Can't ask for more than that.

I had a great experience getting my brake pads and rotors replaced. I had called around and found that CityLine Automotive was close by and could perform the work the next day at a great price. Wes was very responsive and would answer my calls quickly and professionally. Thank y’all for helping me with my brakes!

These guys are great and honest. I had been going to my mechanic for years. He told me I needed a brand new AC kit and new condenser which was going to cost north of $1000. Wes and the team took a look and found that all I needed was 2 o-rings to the compressor. And the price was definitely FAIR. These guys got my AC up and running after months of not having cool air. Will definitely be coming back.

I've had the pleasure of having Wes and his team work on several of my vehicles. They've done simple oil changes on my wife's Volvo, brakes, Lexus timing belts, exhaust, etc. Their pricing is fair, they do great work, and they meet their commitments. They may be backlogged, but when they tell me it will be ready by a day/time, it is. Can't recommend them enough.

First off, let’s acknowledge that the automotive repair industry is one that people are in need of when they aren’t having their best day. Who wants to pay to fix something on their car?

Wes and his team at Cityline get that and go above and beyond to take care of people when they aren’t having their best day! I’ve used them on multiple occasions—for my car, my wife’s car, even my parents used them while passing through from Florida!

I have found that the work is done well. The prices are reasonable. They don’t go finding extra “problems” to fix while they have my car and pressure me to fix them then. They have been timely with fixing things for me as well!

I’ve been coming here for years. I’ve sent a lot of people here & I’ve had all kinds of work done on foreign and domestic vehicles. I’ve never had a problem or overcharge - This is the best Mechanic shop hands down I’ve ever found in my 46 years of being alive. You’d be crazy NOT to go here!

Integrity honesty and respectable. Thought my starter went out on my car about two weeks after I replaced the battery turns out I bought a bad battery they replaced the battery for free didn't even charge diagnostic fee but I paid it anyway. I'll be returning

Great mechanics! Always taking my car up there, these guys are super friendly and help me with my non-stop problems.

Over $600 for replacing my starter 3 months later take it somewhere else because they don't do it right the mechanic tell me wasn't installed right, the car let me in the middle of no where almost 400 to tow my car plus pay to mounted right